« previous next »
Pages: [1]   Go Down

Author Topic: Unable to apply pro key after last update  (Read 9632 times)

0 Members and 1 Guest are viewing this topic.

Offline zenken1

  • Newbie
  • *
  • Join Date: Aug 2016
  • Posts: 1
  • Karma: 0
    • View Profile
Unable to apply pro key after last update
« on: August 17, 2016, 06:49:05 am »
I have installed the pro code in regular mode and it was accepted. Then close and reopen and reboot program and it then wants pro code applied again, but will not accept the code. This after last update. Windows 10 after upgrade.

Thanks I need help fast.

Thanks
Logged

Offline jpm

  • Administrator
  • Full Member
  • *****
  • Join Date: Mar 2015
  • Posts: 185
  • Karma: 36
    • View Profile
    • Tweaking.com
Re: Unable to apply pro key after last update
« Reply #1 on: August 18, 2016, 09:14:00 am »
99 times out of 100 this is because the key or id was typed in incorrectly.  The ID is case sensitive and no spaces. So you have to type it in exactly how you did when you ordered it.

If that doesn't work please email me at support@ this site and I will take a look.


Logged

Offline TBird1700

  • Newbie
  • *
  • Join Date: Sep 2016
  • Posts: 1
  • Karma: 0
    • View Profile
Re: Unable to apply pro key after last update
« Reply #2 on: September 15, 2016, 06:44:20 am »
I have the same problem after updating to 3.9.11, but only on Windows 10 PC not Windows 7.

Thanks.
Logged

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Unable to apply pro key after last update
« Reply #3 on: September 17, 2016, 09:56:25 am »
Quote from: TBird1700 on September 15, 2016, 06:44:20 am
I have the same problem after updating to 3.9.11, but only on Windows 10 PC not Windows 7.

Thanks.

Send email to [email protected] and jpm will get back to you.
Logged
Pages: [1]   Go Up
« previous next »