Author Topic: Exception code: 0xc0000005, excel won't start  (Read 13135 times)

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Offline Rick

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Exception code: 0xc0000005, excel won't start
« on: August 25, 2016, 12:00:16 am »
Faulting application name: EXCEL.EXE, version: 11.0.8404.0, time stamp: 0x51a52fcb
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x003799c8
Faulting process id: 0x8c8
Faulting application start time: 0x01d1fe82d7ab952d
Faulting application path: C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
Faulting module path: unknown
Report Id: 19e420f4-6a76-11e6-b71c-fcaa14c71f8a

detect and repair,  no success
restore, two different points; no effect

try reimage repair; need a license key; did not buy it!
it suggests can fix

trying combofix next,

System

  - Provider

   [ Name]  EMET
 
  - EventID 2

   [ Qualifiers]  0
 
   Level 2
 
   Task 0
 
   Keywords 0x80000000000000
 
  - TimeCreated

   [ SystemTime]  2016-08-25T07:29:37.000000000Z
 
   EventRecordID 47559
 
   Channel Application
 
   Computer RickMcCoy-PCDesktop
 
   Security
 

- EventData

   EMET detected DEP mitigation and will close the application: EXCEL.EXE DEP check failed: Application : C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE User Name : RICKMCCOY-PCDES\Sourcing Session ID : 1 PID : 0xFA4 (4004) TID : 0x2C0 (704) Module : N/A Address : 0x002906A8
« Last Edit: August 25, 2016, 12:41:54 am by Rick »

Offline Boggin

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Re: Exception code: 0xc0000005, excel won't start
« Reply #1 on: August 26, 2016, 07:14:42 am »
What do you mean - you didn't buy it ?

That 0xc000005 must be one of the most ambiguous error codes going.

Anything ending in 5 is an Access Denied error.

With MS programs you can right click on them in Programs and Features - select Change/Repair and that can sometimes fix them, but if you are using a cracked version then MS has probably caught up with you.

Offline Rick

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Re: Exception code: 0xc0000005, excel won't start
« Reply #2 on: August 26, 2016, 09:38:23 pm »
its caused by MSFT Emet...

Offline Boggin

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Re: Exception code: 0xc0000005, excel won't start
« Reply #3 on: August 27, 2016, 02:02:07 am »
Well uninstall it then - I've seen where that has caused problems before.

Offline Rick

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Re: Exception code: 0xc0000005, excel won't start
« Reply #4 on: August 27, 2016, 05:20:24 am »
updated the latest EMET solved the issue, version 5.5
« Last Edit: August 28, 2016, 12:25:55 am by Rick »