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Author Topic: Unable to apply pro key after last update  (Read 9232 times)

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Offline zenken1

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Unable to apply pro key after last update
« on: August 17, 2016, 06:49:05 am »
I have installed the pro code in regular mode and it was accepted. Then close and reopen and reboot program and it then wants pro code applied again, but will not accept the code. This after last update. Windows 10 after upgrade.

Thanks I need help fast.

Thanks
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Offline jpm

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Re: Unable to apply pro key after last update
« Reply #1 on: August 18, 2016, 09:14:00 am »
99 times out of 100 this is because the key or id was typed in incorrectly.  The ID is case sensitive and no spaces. So you have to type it in exactly how you did when you ordered it.

If that doesn't work please email me at support@ this site and I will take a look.


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Offline TBird1700

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Re: Unable to apply pro key after last update
« Reply #2 on: September 15, 2016, 06:44:20 am »
I have the same problem after updating to 3.9.11, but only on Windows 10 PC not Windows 7.

Thanks.
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Offline Boggin

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Re: Unable to apply pro key after last update
« Reply #3 on: September 17, 2016, 09:56:25 am »
Quote from: TBird1700 on September 15, 2016, 06:44:20 am
I have the same problem after updating to 3.9.11, but only on Windows 10 PC not Windows 7.

Thanks.

Send email to [email protected] and jpm will get back to you.
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