Author Topic: Cannot Uninstall Skype  (Read 10734 times)

0 Members and 1 Guest are viewing this topic.

Offline Racco

  • Newbie
  • *
  • Join Date: Mar 2014
  • Posts: 47
  • Karma: 1
    • View Profile
Cannot Uninstall Skype
« on: March 11, 2016, 03:54:20 pm »
When I try to Uninstall, it gives me the message attached to this note.
Has anyone seen this and what do I need to do to uninstall it?
Thanks

Offline Still_Game

  • Full Member
  • ***
  • Join Date: Sep 2015
  • Posts: 208
  • Location: France
  • Karma: 12
    • View Profile
Re: Cannot Uninstall Skype
« Reply #1 on: March 12, 2016, 12:29:22 am »
You don't say which version of Windows you're running, but searching for "the installed product does not match the application source" in Google search led me to this Microsoft tool - hope it helps..........

https://support.microsoft.com/en-gb/mats/program_install_and_uninstall/en
Iain

ThinkPad T450s W10 Pro x64
Windows Defender, Malwarebytes Premium
Macrium Reflect 7 Home, Tweaking WRAIO Pro

Offline Racco

  • Newbie
  • *
  • Join Date: Mar 2014
  • Posts: 47
  • Karma: 1
    • View Profile
Re: Cannot Uninstall Skype
« Reply #2 on: March 12, 2016, 06:44:13 am »
Sorry, I did forget.  It is W10, when I tried, the link it came back saying that "Fix it" does not support W10.

Offline Still_Game

  • Full Member
  • ***
  • Join Date: Sep 2015
  • Posts: 208
  • Location: France
  • Karma: 12
    • View Profile
Re: Cannot Uninstall Skype
« Reply #3 on: March 12, 2016, 07:16:53 am »
Iain

ThinkPad T450s W10 Pro x64
Windows Defender, Malwarebytes Premium
Macrium Reflect 7 Home, Tweaking WRAIO Pro

Offline Racco

  • Newbie
  • *
  • Join Date: Mar 2014
  • Posts: 47
  • Karma: 1
    • View Profile
Re: Cannot Uninstall Skype
« Reply #4 on: March 14, 2016, 06:50:29 am »
Thanks ALL.  I got into the Skype forum and was given this tool that does work in Windows 10
Run the following removal tool:
SRT (.NET 4.0 version) [pcdust.com - latest]
 http://www.pcdust.com/Downloads/SRT/SRTa.exe

Thanks Again :smiley: