Author Topic: Windows Update not working in windows 7 64 bit home premium sp 1  (Read 9769 times)

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Offline hi.mrkarthik

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I checked the services list... Windows update service is missing.. bits is also missing and both are stopped. I'm missing all my security updates..... Please help... I have ran your windows all in one tool. I pasted the log. I'm running the latest v3.7.4  :cry: :cry: :cry:



Log:
Tweaking.com - Windows Repair v3.7.4
────────────────────────────────────────────────────────────────────────────────

System Variables
────────────────────────────────────────────────────────────────────────────────
OS: Windows 7 Home Premium
OS Architecture: 64-bit
OS Version: 6.1.7601
OS Service Pack: Service Pack 1
Computer Name: MK-RENGANATHAN
Windows Drive: C:\
Windows Path: C:\Windows
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\Rengan
Current Profile SID: S-1-5-21-3742329966-3275576792-2499904290-1001
Current Profile Classes: S-1-5-21-3742329966-3275576792-2499904290-1001_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\Windows\ServiceProfiles
Local Settings AppData: C:\Users\Rengan\AppData\Local
────────────────────────────────────────────────────────────────────────────────

System Information
────────────────────────────────────────────────────────────────────────────────
System Up Time: 0 Days 00:16:51

Process Count: 82
Commit Total: 2.28 GB
Commit Limit: 7.35 GB
Commit Peak: 2.33 GB
Handle Count: 22206
Kernel Total: 324.67 MB
Kernel Paged: 276.63 MB
Kernel Non Paged: 48.04 MB
System Cache: 1.67 GB
Thread Count: 917
────────────────────────────────────────────────────────────────────────────────

Memory Before Cleaning with CleanMem
────────────────────────────────────────────────────────────────────────────────
Memory Total: 3.68 GB
Memory Used: 1.90 GB(51.5876%)
Memory Avail.: 1.78 GB
────────────────────────────────────────────────────────────────────────────────

Cleaning Memory Before Starting Repairs...

Memory After Cleaning with CleanMem
────────────────────────────────────────────────────────────────────────────────
Memory Total: 3.68 GB
Memory Used: 1.62 GB(43.9786%)
Memory Avail.: 2.06 GB
────────────────────────────────────────────────────────────────────────────────

Starting Repairs...
   Started at (08-Jan-16 10:00:45 PM)

Setting Any Missing 'InstallDate' From Uninstall Sections Before Running Repair...
Total Missing 'InstallDate' Fixed: 0
 
01 - Reset Registry Permissions
   Restore Windows 7/8/10 Default Registry Permissions
   Start (08-Jan-16 10:00:49 PM)


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\hku.7z
Done,  0.27 seconds.


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\hklm.7z
Done,  2.23 seconds.

   Running Repair Under System Account
   Done (08-Jan-16 10:06:06 PM)

03 - Reset Service Permissions
   Start (08-Jan-16 10:06:07 PM)

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (08-Jan-16 10:06:34 PM)

07 - Repair Internet Explorer
   Start (08-Jan-16 10:06:34 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (08-Jan-16 10:07:18 PM)

17 - Repair Windows Updates
   Start (08-Jan-16 10:07:18 PM)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done,  0.18 seconds.

   Running Repair Under Current User Account
   Running Repair Under System Account
   Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
   Done (08-Jan-16 10:07:51 PM)

23.01 - Repair bat Association
   Start (08-Jan-16 10:07:51 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (08-Jan-16 10:07:54 PM)

23.02 - Repair cmd Association
   Start (08-Jan-16 10:07:54 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (08-Jan-16 10:07:57 PM)

23.03 - Repair com Association
   Start (08-Jan-16 10:07:57 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (08-Jan-16 10:07:59 PM)

23.04 - Repair Directory Association
   Start (08-Jan-16 10:07:59 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (08-Jan-16 10:08:01 PM)

23.05 - Repair Drive Association
   Start (08-Jan-16 10:08:02 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (08-Jan-16 10:08:04 PM)

23.06 - Repair exe Association
   Start (08-Jan-16 10:08:04 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (08-Jan-16 10:08:06 PM)

23.07 - Repair Folder Association
   Start (08-Jan-16 10:08:06 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (08-Jan-16 10:08:08 PM)

23.08 - Repair inf Association
   Start (08-Jan-16 10:08:08 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (08-Jan-16 10:08:10 PM)

23.09 - Repair lnk (Shortcuts) Association
   Start (08-Jan-16 10:08:10 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (08-Jan-16 10:08:13 PM)

23.10 - Repair msc Association
   Start (08-Jan-16 10:08:13 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (08-Jan-16 10:08:16 PM)

23.11 - Repair reg Association
   Start (08-Jan-16 10:08:16 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (08-Jan-16 10:08:18 PM)

23.12 - Repair scr Association
   Start (08-Jan-16 10:08:18 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (08-Jan-16 10:08:20 PM)

26 - Restore Important Windows Services
   Start (08-Jan-16 10:08:20 PM)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done,  0.17 seconds.

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (08-Jan-16 10:08:29 PM)

27 - Set Windows Services To Default Startup
   Start (08-Jan-16 10:08:29 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (08-Jan-16 10:08:38 PM)

32 - Restore UAC (User Account Control) Settings
   Start (08-Jan-16 10:08:38 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (08-Jan-16 10:08:40 PM)

33 - Repair Performance Counters
   Start (08-Jan-16 10:08:40 PM)
   Running Repair Under Current User Account
   Done (08-Jan-16 10:08:51 PM)

Cleaning up empty logs...

All Selected Repairs Done.
   Done at (08-Jan-16 10:08:51 PM)
   Total Repair Time: 00:08:07


...YOU MUST RESTART YOUR SYSTEM...

Offline Julian

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Re: Windows Update not working in windows 7 64 bit home premium sp 1
« Reply #1 on: January 08, 2016, 01:03:37 pm »
okay did you run all the repairs in safe mode twice? try running all the repairs again see if that does the trick :D
Julian

Offline Boggin

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Re: Windows Update not working in windows 7 64 bit home premium sp 1
« Reply #2 on: January 10, 2016, 02:17:44 am »
You can get the Windows Installer and Windows Update from http://www.sevenforums.com/tutorials/236709-services-restore-default-services-windows-7-a.html

This one is for BITS http://download.bleepingcomputer.com/win-services/7/BITS.reg

You may also need Security Center, but check services first.

Can you also check in services.msc that the Base Filtering Engine is showing as Started and Automatic.

For the BITS, click on Run and accept the UAC when prompted, but I'd run an antimalware scan with a robust scanner such as the free version of MBAM as an infection can take out those type of services.

https://www.malwarebytes.org/mwb-download/

Click on Settings/Detection and Protection and use the dropdowns to treat PuPs and PuMs as malware before running the scan.

ESET has a services repair program you could try running first, but if that fails to resolve, then use the links to manually download/install them.

http://kb.eset.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe
« Last Edit: January 10, 2016, 02:25:01 am by Boggin »

Offline Shane

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Re: Windows Update not working in windows 7 64 bit home premium sp 1
« Reply #3 on: January 17, 2016, 05:42:55 pm »
My program does put those services back, if they are still missing then you have something deleting them, which is common for a virus to do.

So I would run adwcleaner, malwarebytes anti rootkit and any other scanner you want to make sure the system is clean. No one scanner is perfect so running a few of them is always a good idea. :wink:

Shane