Author Topic: can't install checksur, ran sfcfix and have its log  (Read 11794 times)

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Offline garegin

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Offline Boggin

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Re: can't install checksur, ran sfcfix and have its log
« Reply #1 on: November 06, 2015, 07:53:51 am »
I can't view that page as I'm not a member of that forum.

You can copy & paste the SFCFix.exe report from the Notepad doc that it creates and would have put onto your Desktop.

Offline garegin

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Re: can't install checksur, ran sfcfix and have its log
« Reply #2 on: November 06, 2015, 08:39:40 am »
sorry, here you go.

Offline Boggin

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Re: can't install checksur, ran sfcfix and have its log
« Reply #3 on: November 06, 2015, 08:49:48 am »
So have you run the System Update Readiness Tool as it recommends - and then run another sfc /scannow to see if it still reports corruption.

http://windows.microsoft.com/en-gb/windows7/what-is-the-system-update-readiness-tool

Offline garegin

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Re: can't install checksur, ran sfcfix and have its log
« Reply #4 on: November 06, 2015, 09:55:58 am »
Checksur would fail the install.
« Last Edit: November 06, 2015, 01:45:47 pm by garegin »

Offline Boggin

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Re: can't install checksur, ran sfcfix and have its log
« Reply #5 on: November 06, 2015, 02:21:29 pm »
Have you run the update trouble shooter http://windows.microsoft.com/en-gb/windows/troubleshoot-problems-installing-updates#1TC=windows-7

Can you also run this MS Fixit to reset the update components and then try the SURT again to see if it will install.

https://support.microsoft.com/en-gb/kb/971058

Offline garegin

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Re: can't install checksur, ran sfcfix and have its log
« Reply #6 on: November 06, 2015, 09:23:25 pm »
sorry still fails to install.

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Re: can't install checksur, ran sfcfix and have its log
« Reply #7 on: November 06, 2015, 11:40:32 pm »
Run this MS Fixit but if it continues to fail to install, can you provide more details how it fails to install, including any error messages or any same time stamped Errors in Event Viewer for when it failed - and which AV program are you using ?

https://support.microsoft.com/en-gb/mats/program_install_and_uninstall/en-gb