Author Topic: System Restore points silently disappear (Read 68045 times)

Steevo · « **Reply #50 on:** August 16, 2015, 06:32:19 pm »

Volume shadow copy service is enabled but stopped.

Is yours stopped, and is there a config in the box at the bottom?

Julian · « **Reply #51 on:** August 16, 2015, 06:48:51 pm »

hmmm are you comfortable with deleting every restore point on your drive? reason is I'm going to give you a command that will wipe system restore then the next command will set it for a max size of 4%

this code deletes every system restore point on drive c:

Code: [Select]

vssadmin delete shadows /for=c:
this resizes your system restore storage to 4% of your hdd

Code: [Select]

vssadmin resize shadowstorage /for=c: /on=c: /maxsize=4%

Steevo · « **Reply #52 on:** August 16, 2015, 07:42:30 pm »

Yeah, I am comfortable, since I have no restore points older than today.

I'll try it.

Thanks!

Steevo · « **Reply #53 on:** August 16, 2015, 07:51:20 pm »

Quote from: Julian on August 16, 2015, 06:13:43 pm

hmmm can you show me
Code: [Select]
vssadmin list shadows

Here's the output from vssadmin list shadows

Bit I don't think it's all there. The cmd window buffer is inadequate. I increased the buffer to 999 with properties, but it does not seem to have changed, or not enough.

Quote

Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy14
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Contents of shadow copy set ID: {3a475558-a60f-4b96-bd02-a06d12105480}
Contained 2 shadow copies at creation time: 8/5/2015 10:54:40 AM
Shadow Copy ID: {46ea2c05-a9ae-456a-a606-483fc76b88c1}
Original Volume: (F:)\\?\Volume{512b7507-ef71-11e3-b3eb-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy15
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Contents of shadow copy set ID: {e8ede083-2bdc-494c-82aa-cd91e557cfa6}
Contained 2 shadow copies at creation time: 8/5/2015 10:56:47 AM
Shadow Copy ID: {ee91497f-899d-46c2-b8d0-924a97236f33}
Original Volume: (F:)\\?\Volume{512b7507-ef71-11e3-b3eb-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy16
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Contents of shadow copy set ID: {2ed69b3a-6414-4c02-93d0-9f840dc91095}
Contained 2 shadow copies at creation time: 8/5/2015 11:01:01 AM
Shadow Copy ID: {d1314f2f-e485-4818-a9fd-0222562669d1}
Original Volume: (F:)\\?\Volume{512b7507-ef71-11e3-b3eb-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy17
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Contents of shadow copy set ID: {1181dffb-5612-4847-8903-7fef401241ef}
Contained 2 shadow copies at creation time: 8/5/2015 11:15:46 AM
Shadow Copy ID: {86d31b45-e2b2-420e-833f-6524d9f3bdc2}
Original Volume: (F:)\\?\Volume{512b7507-ef71-11e3-b3eb-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy18
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Contents of shadow copy set ID: {53fd7320-be07-4238-bfb2-d8fede478ee1}
Contained 2 shadow copies at creation time: 8/7/2015 7:11:32 AM
Shadow Copy ID: {42ca68f5-a4b7-47f7-98d0-42b1cfc26e26}
Original Volume: (F:)\\?\Volume{512b7507-ef71-11e3-b3eb-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy19
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Contents of shadow copy set ID: {777bb92e-9997-4d83-a7dd-05df432132f4}
Contained 2 shadow copies at creation time: 8/7/2015 6:47:44 PM
Shadow Copy ID: {df332751-22a6-4e84-864f-61268adaed95}
Original Volume: (F:)\\?\Volume{512b7507-ef71-11e3-b3eb-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy20
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Contents of shadow copy set ID: {3e0f068b-3e9a-4136-aace-0e894ec4fbfb}
Contained 3 shadow copies at creation time: 8/8/2015 7:04:47 PM
Shadow Copy ID: {9de19850-3c81-41ee-a1d5-a129269fdcff}
Original Volume: (F:)\\?\Volume{512b7507-ef71-11e3-b3eb-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy21
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Shadow Copy ID: {e1f58c92-d043-480c-ba48-f3a9f1d08a64}
Original Volume: (G:)\\?\Volume{adbb1ba6-bff5-11e3-834c-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy42
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Contents of shadow copy set ID: {09b19487-afd5-4b01-a9e6-1058e02cc1c9}
Contained 3 shadow copies at creation time: 8/8/2015 7:41:04 PM
Shadow Copy ID: {45ad9a2c-4732-4f1b-bfd6-1f2fc0e70f74}
Original Volume: (F:)\\?\Volume{512b7507-ef71-11e3-b3eb-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy22
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Shadow Copy ID: {a3656991-251a-4a3b-8f86-a6d135a41c96}
Original Volume: (G:)\\?\Volume{adbb1ba6-bff5-11e3-834c-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy43
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Contents of shadow copy set ID: {db5ff384-0f1e-472c-bca0-58a9406c8511}
Contained 2 shadow copies at creation time: 8/11/2015 8:49:54 AM
Shadow Copy ID: {e3eacabb-6e12-4647-b8cc-4e5e14b4208e}
Original Volume: (F:)\\?\Volume{512b7507-ef71-11e3-b3eb-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy23
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Contents of shadow copy set ID: {59c1dc6c-456e-4115-9f0f-01e483bb1507}
Contained 3 shadow copies at creation time: 8/14/2015 7:13:02 AM
Shadow Copy ID: {b081dbc2-be79-43c5-ad99-8ab56353caea}
Original Volume: (F:)\\?\Volume{512b7507-ef71-11e3-b3eb-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy24
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Shadow Copy ID: {8cd1f5c8-f00d-4851-bac6-ff8870de9c0e}
Original Volume: (G:)\\?\Volume{adbb1ba6-bff5-11e3-834c-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy44
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Contents of shadow copy set ID: {0bc3e1b6-e33c-46d7-bf4d-bb1850ec0aec}
Contained 3 shadow copies at creation time: 8/14/2015 7:16:58 AM
Shadow Copy ID: {9ec3a566-2587-4f12-aa78-f6de31187306}
Original Volume: (F:)\\?\Volume{512b7507-ef71-11e3-b3eb-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy25
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Shadow Copy ID: {054a4fde-c431-47c5-af3f-f078b22412b3}
Original Volume: (G:)\\?\Volume{adbb1ba6-bff5-11e3-834c-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy45
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Contents of shadow copy set ID: {8f678d3f-47ea-4d6b-a670-a007ee362f87}
Contained 3 shadow copies at creation time: 8/15/2015 7:23:59 AM
Shadow Copy ID: {65492d43-1ae7-429a-b56a-682ee62dec55}
Original Volume: (F:)\\?\Volume{512b7507-ef71-11e3-b3eb-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy30
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Shadow Copy ID: {35c8befe-9ddc-42bd-82d4-bc536218b808}
Original Volume: (G:)\\?\Volume{adbb1ba6-bff5-11e3-834c-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy46
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Contents of shadow copy set ID: {2208f3e9-620d-48ec-bc7b-855fccf9ec5e}
Contained 3 shadow copies at creation time: 8/16/2015 10:01:43 AM
Shadow Copy ID: {fbfb80c5-98dc-4d6e-80de-0e573f5642c1}
Original Volume: (F:)\\?\Volume{512b7507-ef71-11e3-b3eb-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy33
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Shadow Copy ID: {12803539-b6b8-4759-ab80-3d7818ab83c7}
Original Volume: (G:)\\?\Volume{adbb1ba6-bff5-11e3-834c-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy47
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Shadow Copy ID: {d6eefc55-0115-441d-b4ae-cddcf6b7f2f7}
Original Volume: (C:)\\?\Volume{f63cfb61-baea-11e3-b701-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy35
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Contents of shadow copy set ID: {2450b902-0e7f-40a4-b662-dae8de67280c}
Contained 3 shadow copies at creation time: 8/16/2015 10:13:27 AM
Shadow Copy ID: {29b304ae-e788-4965-b440-b22dd7076219}
Original Volume: (F:)\\?\Volume{512b7507-ef71-11e3-b3eb-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy36
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Shadow Copy ID: {a0be72bd-f326-4bc4-8c04-0bb94782d641}
Original Volume: (G:)\\?\Volume{adbb1ba6-bff5-11e3-834c-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy48
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Shadow Copy ID: {a93ad438-5a45-4dd4-b1ad-7701ea8b074d}
Original Volume: (C:)\\?\Volume{f63cfb61-baea-11e3-b701-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy38
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Contents of shadow copy set ID: {30f72759-6fce-4b48-ba05-4568429c1d8c}
Contained 3 shadow copies at creation time: 8/16/2015 5:49:46 PM
Shadow Copy ID: {0be1411c-4822-4b9d-8fd4-04f675b8acdd}
Original Volume: (F:)\\?\Volume{512b7507-ef71-11e3-b3eb-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy39
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Shadow Copy ID: {65f5aa1d-fbb2-4a21-a170-2e495df01a3d}
Original Volume: (G:)\\?\Volume{adbb1ba6-bff5-11e3-834c-0019b91ef004}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy49
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

Shadow Copy ID: {28cdebe8-6833-4ef5-82ef-e401005ba585}
Original Volume: (C:)\\?\Volume{f63cfb61-baea-11e3-b701-806e6f6e6963}\
Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy41
Originating Machine: Dell
Service Machine: Dell
Provider: 'Microsoft Software Shadow Copy provider 1.0'
Type: ClientAccessibleWriters
Attributes: Persistent, Client-accessible, No auto release, Differentia
l, Auto recovered

C:\Windows\system32>

Julian · « **Reply #54 on:** August 16, 2015, 08:07:04 pm »

wow this is a lot of restore points and they are not showing at all!

Julian · « **Reply #55 on:** August 16, 2015, 08:07:47 pm »

run those 2 commands one at a time start with the delete restore points.

Steevo · « **Reply #56 on:** August 16, 2015, 10:32:01 pm »

OK, done

Quote

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>vssadmin delete shadows /for=c:
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Do you really want to delete 3 shadow copies (Y/N): [N]? y

Successfully deleted 3 shadow copies.

C:\Windows\system32>
C:\Windows\system32>vssadmin resize shadowstorage /for=c: /on=c: /maxsize=4%
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Successfully resized the shadow copy storage association

C:\Windows\system32>

Should this solve the problem? Or will we know later.
Heh.

I just created a manual restore point. We shall see.
If there were a whole bunch and they were not showing, could that have been from past malware?

Julian · « **Reply #57 on:** August 16, 2015, 10:47:46 pm »

have you turned off system restore on drive c: and turned it back on that may be the next option.

Steevo · « **Reply #58 on:** August 16, 2015, 11:04:44 pm »

Not yet. It was set for zero space when I started this process, several months ago.

I'll see what happens in the next couple days.
How the heck do you know about those commands?
I have been around a long time, and I do use command prompts and cli.

But I didn't know about those.
I don't know about the inner working of that stuff, very low level.

Julian · « **Reply #59 on:** August 16, 2015, 11:17:22 pm »

self taught on most stuff I know or researched and researched till my eyes bleed lol I'm like Shane when it comes to computer's and fixing "OCD" except I'm more bi-polar ha!
I love to make batch files to do stuff for me so I try to learn how to do what ever I need for that to happen

I wish I could program like Shane can my goal right now is to learn powershell scripting and c++. There is a lot of stuff I know but not everything because everyday helping other people on the forums, I learn something new almost everyday.

Julian · « **Reply #60 on:** August 16, 2015, 11:52:49 pm »

my mistake on

Quote from: Julian on August 16, 2015, 08:07:04 pm

wow this is a lot of restore points and they are not showing at all!

If you look at the post that shows all the shadows they are for your other drives as well. now system restore is only drive specific so if your windows os is installed on c: then that would be the drive with all the restore points now if it never showed them and they are there hmmmmm do you have a dual boot set up by chance at all?

Steevo · « **Reply #61 on:** August 17, 2015, 09:14:59 pm »

I do not have a dual boot setup.
This was built new with windows 7 x64.

Incidentally, the restore point I made last night is gone as of this moment.
Heh.

Any more ideas?

Julian · « **Reply #62 on:** August 17, 2015, 10:24:04 pm »

Turn off system restore then turn it back on reboot make a restore point. Is the hdd a sata or pata connection (ide)

Steevo · « **Reply #63 on:** August 17, 2015, 11:10:36 pm »

I'll try it.
The disk is sata, connected to a
Intel(R) ESB2 SATA RAID Controller

Julian · « **Reply #64 on:** August 17, 2015, 11:34:51 pm »

Are your chipset drivers up to date? And do you Have a raid setup? If yes what kind of raid.

Steevo · « **Reply #65 on:** August 17, 2015, 11:36:19 pm »

I'm not using the RAID.
I am pretty sure there are no updates for this thing.
It's old, but dual quad core xeons.
Pretty nice, really. And paid for.

Steevo · « **Reply #66 on:** August 18, 2015, 08:00:36 am »

I did that, and the restore point I created manually last night is still there.

Julian · « **Reply #67 on:** August 18, 2015, 09:53:55 am »

Woot so far so good keep checking on it and let me know if it disappeared again.

Steevo · « **Reply #68 on:** August 18, 2015, 09:59:07 am »

Well, I don't have high hopes.

Julian · « **Reply #69 on:** August 18, 2015, 10:03:18 am »

My goal is to find a fix for you so you can no longer have this issue and also if need be Shane can add to his repair. And the system restore repair is in beta stages right now i wanna try to get that repair outta beta stage as well lol...

Julian · « **Reply #70 on:** August 18, 2015, 11:25:26 pm »

Still got that restore point?

Steevo · « **Reply #71 on:** August 19, 2015, 12:37:36 am »

Yes, to manual ones even after a reboot, and I have another one created today by windows update.
But won't actually know until tomorrow, or the next day.

Julian · « **Reply #72 on:** August 19, 2015, 01:05:50 am »

Yay 😄

Steevo · « **Reply #73 on:** August 19, 2015, 09:38:55 pm »

I still have one automatically created restore point from windows update and two manually created ones.

I wonder how long they will last, or whether I will get anymore automatic ones?

Julian · « **Reply #74 on:** August 20, 2015, 12:35:46 pm »

don't think! lol it will drive you insane! nah just kidding.... from the looks of it it's staying stable and keeping the restore points. just check on it every now and again I think your problem is resolved just let me know if anything new happens ill be there to help you out as much as I can.