Author Topic: Windows update error 800B0100, 80073712, 80246007, 80070002 (EUTHANIZED)  (Read 34148 times)

0 Members and 1 Guest are viewing this topic.

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Windows update error 800B0100, 80073712, 80246007, 80070002
« Reply #25 on: August 11, 2015, 01:59:06 pm »
The is progress :-)

When you get a chance try the MS fixit trouble shooter for windows updates and let me know if it does the trick or not
https://support.microsoft.com/en-us/kb/956702

If it does then I will look at the fix it to see if they are doing something I am not. If it doesnt fix it then we will look at the updates that are failing. Since we know other updates are installing fine we will need to focus on the updates themselves that are failing. :wink:

Have a good night!

Shane

Offline Ollder

  • Newbie
  • *
  • Join Date: Aug 2015
  • Posts: 24
  • Karma: 1
    • View Profile
Re: Windows update error 800B0100, 80073712, 80246007, 80070002
« Reply #26 on: August 11, 2015, 10:45:54 pm »
Good morning.
Run the Fix It and this time the update offered 15 important updates. None succeeded, 0x800B0100 and code 643  :sad:

The Fix It told that:
> Service registration is missing or corrupt - fixed
> Windows Update error 0x80073712(2015-08-12-Y-08_01_10) - fixed
> Problems in installing newest updates - fixed
> Encryption service components not registered - fixed
and:
> Incorrect Windows Update environment variables - not found
> Some security settings are missing or have been changed - not found
> Check for missing or corrupt files - not found
> Windows update services not running - not found
(my translations again)

Btw, after every "repair round", the Windows Update tells that previous update checked/updates installed NEVER. This is maybe normal due modifications?


Offline Ollder

  • Newbie
  • *
  • Join Date: Aug 2015
  • Posts: 24
  • Karma: 1
    • View Profile
Re: Windows update error 800B0100, 80073712, 80246007, 80070002
« Reply #27 on: August 11, 2015, 11:03:59 pm »
@ Boggin, cannot get any results with that findstr command.
What is that "[SR]" and does it need it's own quotation marks? Cannot recognize it to findstr's syntax
And if so, then there is not paired quotations?

... now it worked, maybe I made typo in earlier trials - it read the log, but no icon/text file appeared...
NOW i foud, it was on C:\users\...   but my actual desktop is not there!

Explanation: I have replaced the original C: drive by small (120 GB)  SSD, moved the system there (used some SSD utilities etc.) and redirected/moved everything windows approved to D: HDD (the original C:). Including users\"me".  In principle there is system and programs on C: and data on HDDs. But windows was not willing to move all, so there still is users directory on C: too.
That maybe has something to do with my problems, maybe not. This PC has worked well (OK, more or less) with this configuration for 2 years. These problems rised now, when tried to upgrade to Windows 10
« Last Edit: August 11, 2015, 11:35:14 pm by Ollder »

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Windows update error 800B0100, 80073712, 80246007, 80070002
« Reply #28 on: August 11, 2015, 11:21:00 pm »
The findstr command shows the CBS Log with just the files the sfc /scannow has been able to repair and those it can't - the "[SR]" is System Repair.

Are you sure you copied it out correctly without any errors ?

Offline Ollder

  • Newbie
  • *
  • Join Date: Aug 2015
  • Posts: 24
  • Karma: 1
    • View Profile
Re: Windows update error 800B0100, 80073712, 80246007, 80070002
« Reply #29 on: August 11, 2015, 11:38:55 pm »
Boggin, meanwhile I editet my post  :smiley:

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Windows update error 800B0100, 80073712, 80246007, 80070002
« Reply #30 on: August 12, 2015, 01:59:11 am »
That additional info may be of help to Shane, but if Windows Updates knew where to go previously, it doesn't explain why you are having problems now.

Is your OS still in C: ?

Offline Ollder

  • Newbie
  • *
  • Join Date: Aug 2015
  • Posts: 24
  • Karma: 1
    • View Profile
Re: Windows update error 800B0100, 80073712, 80246007, 80070002
« Reply #31 on: August 12, 2015, 05:13:24 am »
Yes. OS is on C: 
C: and system reserved partition D: are on SSD. See the attachment.

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Windows update error 800B0100, 80073712, 80246007, 80070002
« Reply #32 on: August 12, 2015, 06:42:51 am »
Ok so the MS fixit did help, which file did you grab from that page? i want to grab it and see if I can see what they are doing and add anything that is missing to my windows repair :-)

Shane

Offline Ollder

  • Newbie
  • *
  • Join Date: Aug 2015
  • Posts: 24
  • Karma: 1
    • View Profile
Re: Windows update error 800B0100, 80073712, 80246007, 80070002
« Reply #33 on: August 12, 2015, 09:04:04 am »
Emh.. actually it did not help!
It told to have corrected several things but the situation has not changed.
Like I told: I run the Fix It and this time the update offered 15 important updates. None succeeded, 0x800B0100 and code 643  :sad:

The file I run was "Windows Update Troubleshooter" for win 7, i.e. WindowsUpdateDiagnostic.diagrab

Offline Rick

  • Hero Member
  • *****
  • Join Date: May 2013
  • Posts: 829
  • Karma: 2
    • View Profile
Re: Windows update error 800B0100, 80073712, 80246007, 80070002
« Reply #34 on: August 12, 2015, 07:49:19 pm »
another area that causes some related issues is;

Incorrect Date or Time on your router... (most routers, the date and time function can be found here)...

From your router;

Select Advanced > Security > Schedule to display the current date and time. The router uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day. Problems with the date and time function can include the following:

•Date shown is January 1, 2000. This means the router has not successfully reached a network time server. Check that your Internet access is configured correctly. If you have finished setting up the router, wait at least five minutes, and check the date and time again.

•Time is off by one hour. The router does not automatically sense daylight savings time. In the Schedule screen, select the Automatically adjust for daylight savings time check box.


Offline Ollder

  • Newbie
  • *
  • Join Date: Aug 2015
  • Posts: 24
  • Karma: 1
    • View Profile
Re: Windows update error 800B0100, 80073712, 80246007, 80070002
« Reply #35 on: August 12, 2015, 11:45:21 pm »
Thanks Rick.
I have to study my router's settings. It's delivered managed by network connection provider and I have no idea how to make settings in it. But, luckily, there is google...

Offline Ollder

  • Newbie
  • *
  • Join Date: Aug 2015
  • Posts: 24
  • Karma: 1
    • View Profile
Re: Windows update error 800B0100, 80073712, 80246007, 80070002
« Reply #36 on: August 13, 2015, 11:07:05 am »
One day gone again with no changes in my situation.
Today I carefully went through the Tweaking.com repair procedure once again. Everything looked fine ... except that Backup and update still give same error messages  :cry:
One new notice is that the pdf printer (Dopdf 7, important to me) does not work anymore; no error messages, looks functioning but creates no pdf. Reinstalled (Dopdf 8), no change, installed PDFCreator (With lot of rubbish to uninstall) - it works!? ... but this is a footnote, however.

I'm gonna give up and don't blame you if you do too.  Just hoped to get one proper backup to get cojones for new Windows 10 trials. I still have (...I hope...) that old backup, Jan 2014, to return and restart all the modifying. That seems to be the only way. But maybe on Monday, tomorrow I'll set out for a weekend trip.

Thak you all for effort
(Should I mark this as solved, how?)

Offline Ollder

  • Newbie
  • *
  • Join Date: Aug 2015
  • Posts: 24
  • Karma: 1
    • View Profile
Re: Windows update error 800B0100, 80073712, 80246007, 80070002
« Reply #37 on: August 14, 2015, 10:19:08 pm »
Still one more snapshot:

I tried to make only the system image and got errors 0x807800A1 and 0x800423F4. And tried to run updates one by one - no success.
Then I downloaded Macrium's and Terabyte's backup softwares and succeeded to create images with both of them. Now I compare the softwares a bit, make survival disk and then start to try variations of restore-reinstall etc. win 7. ;)