Hi Shane,
Thanks for looking in on my problem. Yes, I did run it in safe mode. The latest version of your program has the button for that (conveniently for people like me)
If I may digress, when I tried to access your site I was told my IP address could be a robot and I had to answer a question twice.
I encountered the honeypot website when I was looking online for some yoga books which I found on an IP address. But when i tried to access the website there was a message from this Honeypot website. However, I could not find anything suspicious about a site that contained a few yoga books and downloaded a few pdfs.
I scanned the downloads with Norton and found nothing.
Should I delete those downloads?
Coming back to the problem, today I ran a prescan. There were problems with reparse points. Something about infinite loops. Pasted below:
Tweaking.com - Windows Repair v3.4.1 - Pre-Scan
Computer: G2-HP (Windows 7 Home Premium 6.1.7601 Service Pack 1) (64-bit)
Started at (13/08/15 13:51:44)
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Scanning Windows Packages Files.
Started at (13/08/15 13:51:44)
No problems were found with the Packages Files.
Files Checked & Verified: 3,471
Done (13/08/15 13:53:35)
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Scanning Reparse Points.
Started at (13/08/15 13:53:35)
Reparse Point: (Type: JUNCTION) (Name: Application Data) (Original Path: C:\ProgramData\Application Data) (Target Path: C:\ProgramData) (Creation Time: 14/07/09 08:08:56)
Infinite Loop! Points back to a parent folder. I was able to access the original path folder contents, which means it creates an infinite loop.
Reparse Point: (Type: JUNCTION) (Name: Application Data) (Original Path: C:\Users\Default\AppData\Local\Application Data) (Target Path: C:\Users\Default\AppData\Local) (Creation Time: 14/07/09 08:08:56)
Infinite Loop! Points back to a parent folder. I was able to access the original path folder contents, which means it creates an infinite loop.
Reparse Point: (Type: JUNCTION) (Name: Application Data) (Original Path: C:\Users\DefaultAppPool\AppData\Local\Application Data) (Target Path: C:\Users\DefaultAppPool\AppData\Local) (Creation Time: 12/07/15 04:41:42)
Infinite Loop! Points back to a parent folder. I was able to access the original path folder contents, which means it creates an infinite loop.
Reparse Point: (Type: JUNCTION) (Name: Application Data) (Original Path: C:\Users\dub_cm_auto\AppData\Local\Application Data) (Target Path: C:\Users\dub_cm_auto\AppData\Local) (Creation Time: 13/05/15 11:17:50)
Infinite Loop! Points back to a parent folder. I was able to access the original path folder contents, which means it creates an infinite loop.
Reparse Point: (Type: JUNCTION) (Name: Application Data) (Original Path: C:\Users\fbwuser5D07\AppData\Local\Application Data) (Target Path: C:\Users\fbwuser5D07\AppData\Local) (Creation Time: 15/12/14 07:42:09)
Infinite Loop! Points back to a parent folder. I was able to access the original path folder contents, which means it creates an infinite loop.
Reparse Point: (Type: JUNCTION) (Name: Application Data) (Original Path: C:\Users\fbwuser8AC8\AppData\Local\Application Data) (Target Path: C:\Users\fbwuser8AC8\AppData\Local) (Creation Time: 15/12/14 07:42:02)
Infinite Loop! Points back to a parent folder. I was able to access the original path folder contents, which means it creates an infinite loop.
Reparse Point: (Type: JUNCTION) (Name: Application Data) (Original Path: C:\Users\fbwuser9A2C\AppData\Local\Application Data) (Target Path: C:\Users\fbwuser9A2C\AppData\Local) (Creation Time: 16/12/14 09:35:01)
Infinite Loop! Points back to a parent folder. I was able to access the original path folder contents, which means it creates an infinite loop.
Reparse Point: (Type: JUNCTION) (Name: Application Data) (Original Path: C:\Users\fbwuser9E5A\AppData\Local\Application Data) (Target Path: C:\Users\fbwuser9E5A\AppData\Local) (Creation Time: 15/12/14 07:42:04)
Infinite Loop! Points back to a parent folder. I was able to access the original path folder contents, which means it creates an infinite loop.
Reparse Point: (Type: JUNCTION) (Name: Application Data) (Original Path: C:\Users\fbwuserEED8\AppData\Local\Application Data) (Target Path: C:\Users\fbwuserEED8\AppData\Local) (Creation Time: 16/12/14 14:48:48)
Infinite Loop! Points back to a parent folder. I was able to access the original path folder contents, which means it creates an infinite loop.
Reparse Point: (Type: JUNCTION) (Name: Application Data) (Original Path: C:\Users\g2\AppData\Local\Application Data) (Target Path: C:\Users\g2\AppData\Local) (Creation Time: 06/01/12 01:29:12)
Infinite Loop! Points back to a parent folder. I was able to access the original path folder contents, which means it creates an infinite loop.
Reparse Point: (Type: JUNCTION) (Name: My Videos) (Original Path: C:\Users\g2\Documents\My Videos) (Target Path: C:\Users\g2\Videos) (Creation Time: 06/01/12 01:29:11)
Target Path doesn't exist!
Reparse Point: (Type: JUNCTION) (Name: Application Data) (Original Path: C:\Users\g2 work\AppData\Local\Application Data) (Target Path: C:\Users\g2 work\AppData\Local) (Creation Time: 02/09/12 00:56:16)
Infinite Loop! Points back to a parent folder. I was able to access the original path folder contents, which means it creates an infinite loop.
Reparse Point: (Type: JUNCTION) (Name: Application Data) (Original Path: C:\Users\Guest\AppData\Local\Application Data) (Target Path: C:\Users\Guest\AppData\Local) (Creation Time: 25/03/15 19:38:43)
Infinite Loop! Points back to a parent folder. I was able to access the original path folder contents, which means it creates an infinite loop.
Missing Default Reparse Point: (Original Path: C:\Users\dub_cm_auto\Application Data) (Target Path: C:\Users\dub_cm_auto\AppData\Roaming)
A Default Reparse Point is missing and this can cause problems on the system.
Problems were found with the Reparse Points.
You can use the Repair Reparse Points Tool at the bottom of this Window to try and fix these problems.
Files & Folders Searched: 274,088
Reparse Points Found: 190
Done (13/08/15 13:59:31)
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Checking Environment Variables.
Started at (13/08/15 13:59:31)
No problems were found with the Environment Variables.
Done (13/08/15 13:59:31)
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Done (13/08/15 13:59:31)
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Done (13/08/15 13:59:31)
Scan Complete - Problems Found!
You can use the Repair Reparse Points or Repair Environment Variables tools at the bottom of this Window if needed.
While problems have been found, you can still run the repairs in the program.
But for the best results it is recommended to fix the problems reported in this scan if possible.
If you need help fixing any of the items in the log, just post in the forums at Tweaking.com for help.
Please would you advise about both issues?
gcra