Author Topic: Bitdefender keeps blocking program start  (Read 17637 times)

0 Members and 1 Guest are viewing this topic.

Offline jbeck

  • Newbie
  • *
  • Join Date: Jun 2012
  • Posts: 1
  • Karma: 0
    • View Profile
Bitdefender keeps blocking program start
« on: June 18, 2012, 08:23:15 am »
Hi, I unpacked the file for Widows Repair (all in 1) but Bitdefender blocks it from running. I turned off Bitdefender to see if it would run but nooo....
I have deleted and unpacked it 3 times and same results. help? :angry:

Offline Grouch

  • Newbie
  • *
  • Join Date: Jun 2012
  • Posts: 7
  • Location: Vadnais Heights, Minnesota
  • Karma: 1
    • View Profile
Re: Bitdefender keeps blocking program start
« Reply #1 on: June 18, 2012, 11:47:05 am »
@jbeck,

I have reported this problem to BitDefender but I have not gotten a response. The previous version did not trigger BD's "Active Virus Control". I hope to hear back tomorrow.

Thanks,
Grouch
Windows 7 Pro SP1

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Bitdefender keeps blocking program start
« Reply #2 on: June 18, 2012, 12:16:32 pm »
I haven't used bitdefender so I haven't seen it.

Do you get this problem when trying to use the installer or just unpacking the portable zip file?

Which file is it blocking?

Shane

Offline Grouch

  • Newbie
  • *
  • Join Date: Jun 2012
  • Posts: 7
  • Location: Vadnais Heights, Minnesota
  • Karma: 1
    • View Profile
Re: Bitdefender keeps blocking program start
« Reply #3 on: June 18, 2012, 12:39:55 pm »
@Shane,

It blocks the installed application. A "Full System Scan" and the "On Demand" scan of the file says nothing is wrong. When you try to run the "C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Repair_Windows.exe", BitDefender blocks it.

It is probably their fault being a little too zealous in their attempt to prevent "zero-day" viruses.

Thanks,
Grouch
« Last Edit: June 18, 2012, 12:43:04 pm by Grouch »
Windows 7 Pro SP1

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Bitdefender keeps blocking program start
« Reply #4 on: June 18, 2012, 12:43:42 pm »
Quote
It is probably their fault being a little too zealous in their attempt to preclude "zero-day" viruses.

Happens all the time. I am having to submit all my programs every now and then because of false positives.

For my new reg backup program I had a vss_pause.exe file. Not a single line of code in it. Had it compiled in p-code for a smaller size. Its purpose is my program starts it and an other part of the program doesnt move forward till it is closed. Thats all, simple exe, no lines of code.

8 Antiviruses flagged it as a generic virus on virustotal!! I said "What the crap, there is no code in it!"

The fix? I simply complied it in native code instead of P-Code. They all stopped flagging it.

Some detection they have lol

Shane

Offline Grouch

  • Newbie
  • *
  • Join Date: Jun 2012
  • Posts: 7
  • Location: Vadnais Heights, Minnesota
  • Karma: 1
    • View Profile
Re: Bitdefender keeps blocking program start
« Reply #5 on: June 18, 2012, 12:53:26 pm »
@Shane,

Like I said, it doesn't contain a "signature" of a known virus that it doesn't like. It's complaining about something suspicious it's doing when it first launches.

Thanks,
Grouch
Windows 7 Pro SP1

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Bitdefender keeps blocking program start
« Reply #6 on: June 18, 2012, 12:54:15 pm »
Doesn't surprise me, let me know when they reply :wink:

Shane

Offline Grouch

  • Newbie
  • *
  • Join Date: Jun 2012
  • Posts: 7
  • Location: Vadnais Heights, Minnesota
  • Karma: 1
    • View Profile
Re: Bitdefender keeps blocking program start
« Reply #7 on: June 20, 2012, 11:35:39 am »
Shane,

BitDefender has resolved the problem as of 19 Jun 2012. AVC no longer blocks execution.

Thanks,
Grouch
Windows 7 Pro SP1

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Bitdefender keeps blocking program start
« Reply #8 on: June 20, 2012, 11:39:55 am »
Thanks for letting me know :wink:

Shane