Author Topic: Help a reno  (Read 12452 times)

0 Members and 1 Guest are viewing this topic.

Offline PrImiXx

  • Newbie
  • *
  • Join Date: Apr 2015
  • Posts: 12
  • Karma: 1
    • View Profile
Help a reno
« on: May 06, 2015, 05:18:28 pm »
Hmm i see.. My current issue is the blizzard battle.net client wont load due to multiple problems.. first was icuin32.dll was not found.. I have "reinstalled" the .dll file and the next issue is this..
"The application was unable to start correctly (0xc000007b). Click ok to close the application."
copy paste

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Help a reno
« Reply #1 on: May 06, 2015, 05:53:00 pm »
We need to find which files the program is trying to load but failing use this program
http://www.dependencywalker.com/

And lets see what it finds.

Shane

Offline PrImiXx

  • Newbie
  • *
  • Join Date: Apr 2015
  • Posts: 12
  • Karma: 1
    • View Profile
Re: Help a reno
« Reply #2 on: May 06, 2015, 07:11:27 pm »
Never used dependancy walker! After i opened my program and went to start profiling, the application dependancy walker crashes! do i need to go about this another way?
I also found this
"Warning: At least one delay-load dependency module was not found.
Warning: At least one module has an unresolved import due to a missing export function in a delay-load dependent module."
is this talking about the program i loaded into dependancy or a problem with dependancy itself?
i also do not know how to find the log which i assume your looking for?
« Last Edit: May 06, 2015, 07:16:57 pm by PrImiXx »

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Help a reno
« Reply #3 on: May 06, 2015, 08:01:16 pm »
Did it list the file by any chance?

Have you also ran my windows repair in safe mode yet and ran all the repairs?

Shane

Offline PrImiXx

  • Newbie
  • *
  • Join Date: Apr 2015
  • Posts: 12
  • Karma: 1
    • View Profile
Re: Help a reno
« Reply #4 on: May 06, 2015, 08:36:29 pm »
API-MS-WIN-APPMODEL-RUNTIME-L1-1-0.DLL
API-MS-WIN-CORE-WINRT-ERROR-L1-1-0.DLL
API-MS-WIN-CORE-WINRT-L1-1-0.DLL
API-MS-WIN-CORE-WINRT-ROBUFFER-L1-1-0.DLL
API-MS-WIN-CORE-WINRT-STRING-L1-1-0.DLL
API-MS-WIN-SHCORE-SCALING-L1-1-1.DLL
DCOMP.DLL
GPSVC.DLL
IESHIMS.DLL
these are followed by a red line that all say error opening file. system cannot find specified file.
i have ran your program in safe mode with all precautions taken but not with all cleaning actions selected.

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Help a reno
« Reply #5 on: May 08, 2015, 03:56:52 pm »
Have you odnt a system file check yet and see if it finds any problems?

If not, open a cmd.exe window as administrator and put in

sfc /scannow

Shane

Offline PrImiXx

  • Newbie
  • *
  • Join Date: Apr 2015
  • Posts: 12
  • Karma: 1
    • View Profile
Re: Help a reno
« Reply #6 on: May 08, 2015, 10:53:23 pm »
I have done that many times and all scans come back successful.. any other ideas?

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Help a reno
« Reply #7 on: May 11, 2015, 07:17:13 pm »
We need to trace down what file is missing or corrupt, so if the SFC is coming back fine then that should mean that it isnt a normal windows file that is missing but one that doesnt come with windows.

Can you get a screen shot of the error you get when trying to run the program I had you try?

Also do any other programs have any trouble?

Shane

Offline PrImiXx

  • Newbie
  • *
  • Join Date: Apr 2015
  • Posts: 12
  • Karma: 1
    • View Profile
Re: Help a reno
« Reply #8 on: May 11, 2015, 08:35:27 pm »
Everything appears to run fine, with no red lines within the bottom box. No error message, the program simply does not respond after i begin to profile the troublesome program. It stops at "loaded ****.dll at ***** address. successfully hooked module"
no other programs have any problems whatsoever

Offline PrImiXx

  • Newbie
  • *
  • Join Date: Apr 2015
  • Posts: 12
  • Karma: 1
    • View Profile
Re: Help a reno
« Reply #9 on: May 11, 2015, 08:41:39 pm »
I attempted a 3rd reinstall of the program and it now sucessfully runs!
I hope i have not wasted your time but i thank you for your help!
cheers!

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: Help a reno
« Reply #10 on: May 11, 2015, 08:47:41 pm »
Sounds like the installer for the program was able to replace what ever was missing, good to hear you got it working :-)

Shane