« previous next »
Pages: [1]   Go Down

Author Topic: No Confirmation e-mail  (Read 7712 times)

0 Members and 1 Guest are viewing this topic.

Offline kkicker

  • Newbie
  • *
  • Join Date: Apr 2015
  • Posts: 1
  • Karma: 0
    • View Profile
No Confirmation e-mail
« on: April 21, 2015, 10:34:24 pm »
Last night I signed  up for the Pro version 3.1.3.  It has been 24 hrs, but I haven't received a confirmation e-mail.  The order # is below:

Dear Customer,

We are in the process of verifying your order. Our apologies in advance for this short delay.
You will receive a confirmation email shortly.
If you have not received notification within 24 hours, please contact our customer service department for assistance.

For reference, your order id is 3CME6XR-A8MPBK.
Logged

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: No Confirmation e-mail
« Reply #1 on: April 22, 2015, 10:09:35 am »
Looks like my shopping cart is having trouble right now as I cant pull up any reports to find out what is going on with it.

I did email them though asking about it :wink:

Contact me directly at shane at tweaking.com, that way no personal info will be here on the forums :-)

Shane
Logged

Offline Shane

  • Administrator
  • Hero Member
  • *****
  • Join Date: Sep 2011
  • Posts: 9281
  • Location: USA
  • Karma: 137
  • "Knowledge should be shared not hidden."
    • View Profile
Re: No Confirmation e-mail
« Reply #2 on: April 22, 2015, 10:42:11 am »
I got an answer, look like paypal refused it.

Quote
The order 3CME6XR-A8MPBK was declined through PayPal and the last
message we received was Failed 10422.  The customer would need to
contact PayPal to determine the cause.

Shane
Logged
Pages: [1]   Go Up
« previous next »