Author Topic: Create system repair disk (Read 12908 times)

samdraper · « **on:** April 14, 2015, 08:50:49 pm »

When attempting to create a system repair disk I loaded an empty 700 MB CD-RW into my CD drive on my Win 7 64 Dell Inspiron. This process had worked previously. The program said to use Drive D. When I tapped create disk, I got the error message "The parameter is incorrect Ox80070057"

After multiple attempts I researched the problem using Windows support to no avail. I then tried using your Tweaks repair system. No luck solving the problem. Can you and your team assist me?

Thank you very much.

Sam Draper

Boggin · « **Reply #1 on:** April 15, 2015, 01:38:06 am »

If you have used Windows support then I would assume you have used the recdisc command, but if you haven't, boot up into the Advamced Boot options (usually by tapping F8 as you switch on) and select Safe Mode with Command Prompt.

I normally use a DVD-R rather than a RW disc but if RWs have worked okay for you then continue.

Insert the disc then at the prompt enter recdisc

This should correctly identify the CD/DVD drive then follow the prompts.

Remove the disk when completed and to exit the Safe Mode enter shutdown or shutdown /r

The latter will reboot the machine back into normal mode.

If you still get any errors then I think it would be a factory reset, but Shane may have another workaround.

samdraper · « **Reply #2 on:** April 16, 2015, 02:09:20 pm »

Thank you for your help. Tried your solution and used a DVD-R. Still got "The parameter is incorrect Ox80070057". I don't know how to do a factory reset. Would I lose all my personal files?

Thanks, Sam

Boggin · « **Reply #3 on:** April 16, 2015, 03:45:44 pm »

It looks like standard procedure to factory reset a Dell Inspiron http://www.dell.com/support/article/us/en/19/SLN117599/EN but I wouldn't use Windows back up as I've found it doesn't always put stuff back where it found it even when you select that option.

You would lose everything you had installed since new and would have to reinstall programs and any printer.

I normally make a list of what needs to be reinstalled before the reset and I prefer to manually back up my personal stuff, a lot of which is in the Downloads and Docs folders, but hang back from the factory reset as Shane may have a workaround, although I would have thought he would have picked up this thread before now.

I also create a full system image first as a fall back.

Shane · « **Reply #4 on:** April 16, 2015, 06:44:58 pm »

Looks like it is a known problem and MS has a fix page for it

Let me know if this does the trick for you
https://support.microsoft.com/en-us/kb/982736

Shane

Boggin · « **Reply #5 on:** April 17, 2015, 03:04:17 am »

That fix looks to be for a different problem Shane, as Sam is trying to create a Repair disk and not trying to back up.

jraju · « **Reply #6 on:** April 17, 2015, 03:33:59 am »

Hi, It might be due to corrupted hard disk. please check your hard disk for corruption using chkdsk command.

Shane · « **Reply #7 on:** April 20, 2015, 01:16:33 pm »

Quote

That fix looks to be for a different problem Shane, as Sam is trying to create a Repair disk and not trying to back up

Yes but it is the same error and the backup and create repair disk use he same things, so most likely this could help. Worth a shot anyways

Shane

samdraper · « **Reply #8 on:** April 21, 2015, 09:02:36 am »

Ran chkdsk, no errors. Used MS suggestions. Didn't solve problem. Backup will run. I cannot make repair disk. Get same error message. Tried CD and DVD

Sam

Boggin · « **Reply #9 on:** April 21, 2015, 09:40:03 am »

Did you try the MS Fixit that Shane had linked ?

Go Start or press the Windows key and type diskmgmt.msc - press enter and see which drive letter is allocated to your CD/DVD drive.

Drive D: in an OEM machine that has a Recovery partition is usually where the factory reset recovery resides and Drive E: would normally be the CD/DVD drive.