Author Topic: help with windows repair (Read 12841 times)

gio88 · « **on:** April 27, 2015, 03:19:21 am »

hi!months ago i've used windows repair to solve a problem with my windows vista home basic , since then windows update has stopped working , when i go to control panel - windows update it's impossbile do anything , i tried to ignore this fact , but now my pc is really a mess , i can i restore what probably i've deleted with windows repair?thanks

Willy2 · « **Reply #1 on:** April 27, 2015, 06:23:01 am »

- Is there still an option for Windows Update in Control Panel ? Or doesn't it respond to clicking anymore ?

gio88 · « **Reply #2 on:** April 27, 2015, 10:42:27 am »

In control panel There is The option "windows update" But It Gives me error code 8024402c ,Last updates search : never , installed updates :never. ... (these are The translations from My language , italian)

Willy2 · « **Reply #3 on:** April 27, 2015, 12:23:46 pm »

- Do you know what Windows Repair you used back then ?
- At which point does that error pops up ? When you open the Windows Update screen or when you hit "Search for Updates" ?

Shane · « **Reply #4 on:** April 27, 2015, 02:43:26 pm »

Have you tried the current windows repair and run all the repairs?

Shane

gio88 · « **Reply #5 on:** April 28, 2015, 01:52:22 am »

Quote from: Willy2 on April 27, 2015, 12:23:46 pm

- Do you know what Windows Repair you used back then ?
- At which point does that error pops up ? When you open the Windows Update screen or when you hit "Search for Updates" ?

i used windows repair 1.9.0.12 (actually the first i found online) to solve a problem with my printer.... the errors appear directly when open the windows update screen

here a screenshot (it's in italian but it's easy to understand that "mai" means "never")

thanks for the help!!!

gio88 · « **Reply #6 on:** April 28, 2015, 01:54:35 am »

Quote from: Shane on April 27, 2015, 02:43:26 pm

Have you tried the current windows repair and run all the repairs?

Shane

i've not tried it yet!i'm afraid to worsen the situation

Willy2 · « **Reply #7 on:** April 28, 2015, 06:50:09 am »

- Is the "Windows Update" Service (called "Wuauserv") running ?
- Download the latest version & run repairs #17, 26 & 27 first. (Should fix "Windows Update").
- Windows Repair removes info in one folder and then Windows "forgets" which updates have been applied.
- Re-installing printer drivers is IMO the best way to fix those printer problems.

Willy2 · « **Reply #8 on:** April 28, 2015, 07:11:27 am »

- Version v1.9 is a VERY old version. And I know that the "Windows Update" repair has been modified/improved more than once in later versions. So, DO download & use the latest version (v3.13) !!!!!
- I am VERY curious (for a VERY GOOD reason). So, please after running v3.13, DO attach the log of "Repair Windows Update" to your next reply.

gio88 · « **Reply #9 on:** April 28, 2015, 08:35:23 am »

Quote from: Willy2 on April 28, 2015, 07:11:27 am

- Version v1.9 is a VERY old version. And I know that the "Windows Update" repair has been modified/improved more than once in later versions. So, DO download & use the latest version (v3.13) !!!!!
- I am VERY curious (for a VERY GOOD reason). So, please after running v3.13, DO attach the log of "Repair Windows Update" to your next reply.

i've installed it , did a backup and then in "repair" i selected "windows updates" but the problem persists , even if the error is now 80096001

Shane · « **Reply #10 on:** April 28, 2015, 09:11:27 am »

Make sure to do ALL the repairs and to do them in windows safe mode

Shane