3 Windows Updates that will not install (Solved)

[Boggin]

Yea I gave my product key and it gave me a error reference code of 715-123130

If that is a genuine retail product key from a Win 7 install disk that you had purchased, then you can contact MS and have them authorize the download, but others have had problems getting the download to work having contacted MS.

I think one of their techs gave the excuse that there must be something wrong with their servers but as this had been the problem for days on end, I think MS could be deliberately obstructive.

The MS Contact Us is to the right of where you enter the product key to be validated.

[derrick.m.weiss]

Its an OEM version.  So basically I am toast

[Boggin]

The only alternative then would be a factory reset after backing up your personal stuff.

I would do that manually as when you use the Windows Backup, it doesn't always put the files back where it found them.

I have a number of items in My Docs and Downloads folders and I create a Docs and Downloads folders on a Flash and copy across one item at a time.

Fortunately I don't have any music files or photos to back up.

The only install disk that I got with my first Toshiba Win 7 x64 laptop was for the 32 bit version which was only good for use as a coaster, but even if the install disk you had was for bare bones Win 7 x 64 - you wouldn't have been able to do a repair install with it unless you first uninstalled SP1 as it wouldn't be compatible with the current install.

[derrick.m.weiss]

Boggin Thanks for the installation disk,  I did a repair install of windows and it fixed all issues.

[Boggin]

That's great news Derrick and thanks for the update.

[Shane]

Great to hear

Shane