Author Topic: Vista Startup problems (Read 72373 times)

Xas1953NC · « **Reply #25 on:** January 31, 2015, 03:13:00 pm »

Thanks Boggin but I will wait to hear from Shane in case he may have another lead to what is going on but I will keep your advice in mind.
I don't know if the following is any help in resolving the problem:

I soft shutdown the computer at approx. 8.56pm tonight which took 2m.20s. I started it up again at approx. 9.03pm which took 6 min.
It booted up without any problems. I don't know if the Performance Event logs will be of any help but here they are after the shutdown and starting up at 8.56pm and 9.03pm respectively.

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 31/01/2015 09:05:52 PM
Event ID: 101
Task Category: Boot Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: home-PC
Description:
This application took longer than usual to start up, resulting in a performance degradation in the system startup process:
File Name      :   explorer.exe
Friendly Name      :   Windows Explorer
Version      :   6.0.6000.16386 (vista_rtm.061101-2205)
Total Time      :   9231ms
Degradation Time   :   6212ms
Incident Time (UTC)   :   31/01/2015 09:01:02 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>101</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4002</Task>
<Opcode>33</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2015-01-31T21:05:52.889Z" />
<EventRecordID>18</EventRecordID>
<Correlation ActivityID="{00000000-86C8-0000-B3BD-A305993DD001}" />
<Execution ProcessID="2728" ThreadID="3932" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>home-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2015-01-31T21:01:02.765Z</Data>
<Data Name="NameLength">13</Data>
<Data Name="Name">explorer.exe</Data>
<Data Name="FriendlyNameLength">17</Data>
<Data Name="FriendlyName">Windows Explorer</Data>
<Data Name="VersionLength">39</Data>
<Data Name="Version">6.0.6000.16386 (vista_rtm.061101-2205)</Data>
<Data Name="TotalTime">9231</Data>
<Data Name="DegradationTime">6212</Data>
<Data Name="PathLength">24</Data>
<Data Name="Path">C:\Windows\explorer.exe</Data>
<Data Name="ProductNameLength">37</Data>
<Data Name="ProductName">Microsoft® Windows® Operating System</Data>
<Data Name="CompanyNameLength">22</Data>
<Data Name="CompanyName">Microsoft Corporation</Data>
</EventData>
</Event>

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 31/01/2015 09:05:52 PM
Event ID: 100
Task Category: Boot Performance Monitoring
Level: Error
Keywords: Event Log
User: LOCAL SERVICE
Computer: home-PC
Description:
Windows has started up:
Boot Duration      :   90866ms
IsDegradation      :   false
Incident Time (UTC)   :   31/01/2015 09:01:02 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>100</EventID>
<Version>1</Version>
<Level>2</Level>
<Task>4002</Task>
<Opcode>34</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2015-01-31T21:05:52.889Z" />
<EventRecordID>17</EventRecordID>
<Correlation ActivityID="{00000000-86C8-0000-B3BD-A305993DD001}" />
<Execution ProcessID="2728" ThreadID="3932" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>home-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="BootTsVersion">2</Data>
<Data Name="BootStartTime">2015-01-31T21:01:02.765Z</Data>
<Data Name="BootEndTime">2015-01-31T21:05:35.215Z</Data>
<Data Name="SystemBootInstance">2431</Data>
<Data Name="UserBootInstance">2405</Data>
<Data Name="BootTime">90866</Data>
<Data Name="MainPathBootTime">72366</Data>
<Data Name="BootKernelInitTime">24</Data>
<Data Name="BootDriverInitTime">5160</Data>
<Data Name="BootDevicesInitTime">9525</Data>
<Data Name="BootPrefetchInitTime">33081</Data>
<Data Name="BootPrefetchBytes">502403072</Data>
<Data Name="BootAutoChkTime">0</Data>
<Data Name="BootSmssInitTime">20596</Data>
<Data Name="BootCriticalServicesInitTime">3120</Data>
<Data Name="BootUserProfileProcessingTime">1203</Data>
<Data Name="BootMachineProfileProcessingTime">178</Data>
<Data Name="BootExplorerInitTime">27698</Data>
<Data Name="BootNumStartupApps">18</Data>
<Data Name="BootPostBootTime">18500</Data>
<Data Name="BootIsRebootAfterInstall">false</Data>
<Data Name="BootRootCauseStepImprovementBits">129</Data>
<Data Name="BootRootCauseGradualImprovementBits">0</Data>
<Data Name="BootRootCauseStepDegradationBits">8388608</Data>
<Data Name="BootRootCauseGradualDegradationBits">0</Data>
<Data Name="BootIsDegradation">false</Data>
<Data Name="BootIsStepDegradation">false</Data>
<Data Name="BootIsGradualDegradation">false</Data>
<Data Name="BootImprovementDelta">133923</Data>
<Data Name="BootDegradationDelta">0</Data>
<Data Name="BootIsRootCauseIdentified">true</Data>
</EventData>
</Event>

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 31/01/2015 09:05:38 PM
Event ID: 203
Task Category: Shutdown Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: home-PC
Description:
This service caused a delay in the system shutdown process:
File Name      :   DPS
Friendly Name      :   WDI Diagnostic Policy Service
Version      :   6.0.6001.18000 (longhorn_rtm.080118-1840)
Total Time      :   6984ms
Degradation Time   :   3754ms
Incident Time (UTC)   :   30/01/2015 11:34:59 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>203</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4007</Task>
<Opcode>41</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2015-01-31T21:05:38.975Z" />
<EventRecordID>16</EventRecordID>
<Correlation ActivityID="{00000000-86C8-0000-B2BD-A305993DD001}" />
<Execution ProcessID="2728" ThreadID="3880" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>home-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2015-01-30T23:34:59.135Z</Data>
<Data Name="NameLength">4</Data>
<Data Name="Name">DPS</Data>
<Data Name="FriendlyNameLength">30</Data>
<Data Name="FriendlyName">WDI Diagnostic Policy Service</Data>
<Data Name="VersionLength">42</Data>
<Data Name="Version">6.0.6001.18000 (longhorn_rtm.080118-1840)</Data>
<Data Name="TotalTime">6984</Data>
<Data Name="DegradationTime">3754</Data>
<Data Name="PathLength">28</Data>
<Data Name="Path">C:\Windows\system32\dps.dll</Data>
<Data Name="ProductNameLength">37</Data>
<Data Name="ProductName">Microsoft® Windows® Operating System</Data>
<Data Name="CompanyNameLength">22</Data>
<Data Name="CompanyName">Microsoft Corporation</Data>
</EventData>
</Event>

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 31/01/2015 09:05:38 PM
Event ID: 201
Task Category: Shutdown Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: home-PC
Description:
This application caused a delay in the system shutdown process:
File Name      :   spoolsv.exe
Friendly Name      :   Spooler SubSystem App
Version      :   6.0.6000.16386 (vista_rtm.061101-2205)
Total Time      :   232ms
Degradation Time   :   120ms
Incident Time (UTC)   :   30/01/2015 11:34:59 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>201</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4007</Task>
<Opcode>41</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2015-01-31T21:05:38.975Z" />
<EventRecordID>15</EventRecordID>
<Correlation ActivityID="{00000000-86C8-0000-B2BD-A305993DD001}" />
<Execution ProcessID="2728" ThreadID="3880" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>home-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2015-01-30T23:34:59.135Z</Data>
<Data Name="NameLength">12</Data>
<Data Name="Name">spoolsv.exe</Data>
<Data Name="FriendlyNameLength">22</Data>
<Data Name="FriendlyName">Spooler SubSystem App</Data>
<Data Name="VersionLength">39</Data>
<Data Name="Version">6.0.6000.16386 (vista_rtm.061101-2205)</Data>
<Data Name="TotalTime">232</Data>
<Data Name="DegradationTime">120</Data>
<Data Name="PathLength">32</Data>
<Data Name="Path">C:\Windows\System32\spoolsv.exe</Data>
<Data Name="ProductNameLength">37</Data>
<Data Name="ProductName">Microsoft® Windows® Operating System</Data>
<Data Name="CompanyNameLength">22</Data>
<Data Name="CompanyName">Microsoft Corporation</Data>
</EventData>
</Event>

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 31/01/2015 09:05:38 PM
Event ID: 201
Task Category: Shutdown Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: home-PC
Description:
This application caused a delay in the system shutdown process:
File Name      :   Mini_Monitor.exe
Friendly Name      :   CleanMem Mini Monitor
Version      :   2.5.0.0
Total Time      :   2654ms
Degradation Time   :   2207ms
Incident Time (UTC)   :   30/01/2015 11:34:59 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>201</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4007</Task>
<Opcode>41</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2015-01-31T21:05:38.975Z" />
<EventRecordID>14</EventRecordID>
<Correlation ActivityID="{00000000-86C8-0000-B2BD-A305993DD001}" />
<Execution ProcessID="2728" ThreadID="3880" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>home-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2015-01-30T23:34:59.135Z</Data>
<Data Name="NameLength">17</Data>
<Data Name="Name">Mini_Monitor.exe</Data>
<Data Name="FriendlyNameLength">22</Data>
<Data Name="FriendlyName">CleanMem Mini Monitor</Data>
<Data Name="VersionLength">8</Data>
<Data Name="Version">2.5.0.0</Data>
<Data Name="TotalTime">2654</Data>
<Data Name="DegradationTime">2207</Data>
<Data Name="PathLength">43</Data>
<Data Name="Path">C:\Program Files\CleanMem\Mini_Monitor.exe</Data>
<Data Name="ProductNameLength">22</Data>
<Data Name="ProductName">CleanMem Mini Monitor</Data>
<Data Name="CompanyNameLength">14</Data>
<Data Name="CompanyName">PcWinTech.com</Data>
</EventData>
</Event>

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 31/01/2015 09:05:38 PM
Event ID: 200
Task Category: Shutdown Performance Monitoring
Level: Critical
Keywords: Event Log
User: LOCAL SERVICE
Computer: home-PC
Description:
Windows has shutdown:
Shutdown Duration   :   76957666ms
IsDegradation      :   false
Incident Time (UTC)   :   30/01/2015 11:34:59 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>200</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>4007</Task>
<Opcode>40</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2015-01-31T21:05:38.975Z" />
<EventRecordID>13</EventRecordID>
<Correlation ActivityID="{00000000-86C8-0000-B2BD-A305993DD001}" />
<Execution ProcessID="2728" ThreadID="3880" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>home-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="ShutdownTsVersion">1</Data>
<Data Name="ShutdownStartTime">2015-01-30T23:34:59.135Z</Data>
<Data Name="ShutdownEndTime">2015-01-31T20:57:36.802Z</Data>
<Data Name="ShutdownTime">76957666</Data>
<Data Name="ShutdownUserSessionTime">21292</Data>
<Data Name="ShutdownUserPolicyTime">339</Data>
<Data Name="ShutdownUserProfilesTime">151</Data>
<Data Name="ShutdownSystemSessionsTime">10677</Data>
<Data Name="ShutdownPreShutdownNotificationsTime">6524</Data>
<Data Name="ShutdownServicesTime">1997</Data>
<Data Name="ShutdownKernelTime">76925696</Data>
<Data Name="ShutdownRootCauseStepImprovementBits">0</Data>
<Data Name="ShutdownRootCauseGradualImprovementBits">0</Data>
<Data Name="ShutdownRootCauseStepDegradationBits">0</Data>
<Data Name="ShutdownRootCauseGradualDegradationBits">0</Data>
<Data Name="ShutdownIsDegradation">false</Data>
<Data Name="ShutdownTimeChange">0</Data>
</EventData>
</Event>

Xas1953NC · « **Reply #26 on:** January 31, 2015, 03:43:13 pm »

I have just run Nirsoft's Crash Report. Here it is.

Boggin · « **Reply #27 on:** February 01, 2015, 01:40:20 am »

I'll leave those for Shane to peruse.

The Chipset drivers links the OS to the motherboard and the BIOS tells Windows what to load, so if the BIOS is playing up then either resetting it or looking for an update could resolve the loading process - but create and post the Boot log.

Shane · « **Reply #28 on:** February 02, 2015, 04:55:17 pm »

Just worked on a computer today, needed a new power supply, put it in and new hard drive. I install Windows 7 and I have odd problems at random different areas. Odd things crashing and even the windows setup failing the first time but finishing the next.

When this happens on a install I know it is hardware related. I tested the memory and sure enough I had a bad stick of memory. That bad memory caused the system to reboot on its own, no blue screen, no dump file.

So since you have the same, a reboot with now crash file, it makes me want to check the rest of the hard ware, Have you done a memory test yet?

If not then please do and if you need a memory tester you can use the one from MS.

https://technet.microsoft.com/en-us/magazine/2008.09.utilityspotlight.aspx

Shane

Xas1953NC · « **Reply #29 on:** February 03, 2015, 12:12:15 pm »

Hello Shane, I could not grasp how to setup the https://technet.microsoft.com/en-us/magazine/2008.09.utilityspotlight.aspx prog to run so used the Vista built in memory tester instead. I did not press F1 to setup any parameters but just run it as is. During the part 1 and part 2 scans it said nothing found and on the auto restart there was no indication of the result. I Googled for some info and went to Event Viewer and Diagnostics result but the page was blank.

Xas1953NC · « **Reply #30 on:** February 03, 2015, 02:20:48 pm »

This what Speccy comes up with on the Ram specification. I have 2 slots each with 2 gb of matched memory sticks. Vista shows total of 4 gb of memory on the spec page.

RAM
Memory slots
Total memory slots   4
Used memory slots   2
Free memory slots   2
Memory
Type   DDR2
Size   4096 MBytes
Channels #   Dual
DRAM Frequency   533.1 MHz
CAS# Latency (CL)   7 clocks
RAS# to CAS# Delay (tRCD)   7 clocks
RAS# Precharge (tRP)   7 clocks
Cycle Time (tRAS)   24 clocks
Bank Cycle Time (tRC)   32 clocks
Command Rate (CR)   2T
Physical Memory
Memory Usage   25 %
Total Physical   3.25 GB
Available Physical   2.41 GB
Total Virtual   6.73 GB
Available Virtual   4.98 GB
SPD
Number Of SPD Modules   2
Slot #1
Slot #2

Boggin · « **Reply #31 on:** February 03, 2015, 03:51:14 pm »

Some methods to run the memory test and where the results would be http://www.bleepingcomputer.com/tutorials/using-vista-windows-memory-diagnostics-tool/

Shane · « **Reply #32 on:** February 05, 2015, 02:06:33 am »

Yes, you need to run an actual memory test.

Try as Boggin suggested and let me know

Shane

Xas1953NC · « **Reply #33 on:** February 05, 2015, 04:24:53 am »

Hello Shane, I do not have a Vista CD/DVD and I did use the method of clicking on the Start button, typing memory, clicking on the resulting memory icon and selecting the recommended check on a restart. During the checking prior to the computer completing booting up nothing showed on the monitor of any problems. I could not finding a resulting log file to tell me the result of the memory test.

Boggin · « **Reply #34 on:** February 05, 2015, 08:15:22 am »

It should have given the status in the memory check window as it was checking.

Go back to my post in how to create and post a Boot log and post that.

Xas1953NC · « **Reply #35 on:** February 05, 2015, 09:11:18 am »

Hello Bogginn, here is the bootlog file. There are loads of drivers not load but I wonder if they become active when called for. I have been making C Drive backups onto an external drive buit then stopped making them temprarily whilst trying to resolve the startup problems. I do have 5 self powered external usb hdds connected to the Vista and this setup has been working fine for at least 2 years and my previous computer, os XP, had a similar setup and that ran for 10 years. I have reverted back to normal by unticking the boot boxes and selected apply and ok. Here is the ntbtlog. Thanks a lot.

Boggin · « **Reply #36 on:** February 05, 2015, 10:29:42 am »

The SASKUTIL and SASDIFSV.sys are for your SuperAntiSpyware and are probably on demand items.

The PCOUFFIN Device for 32 bit systems is something to do with VSO devices - whatever they are but it certainly has had problems loading the Nvidia graphics and Realtek Audio drivers.

Go into Device Manager and check for any yellow alerts for the Display Adapter and Sound, video and game controllers.

If they look okay then I would repeat my suggestion to go to your computer support site and download the Chipset drivers and look for a BIOS update.

If Chipset drivers aren't listed, then download the Nvidia drivers or you could go into Device Manager, expand Display adapters - right click on the Nvidia and select Update Driver Software and see if Windows can find a suitable update, but Graphics drivers - especially Nvidia, are best downloaded from the computer support site in the case of OEM machines, as they tend to be OEM modified and those direct from Nvidia can cause BSODs.

You can compare any BIOS update version to what you have by going Start - type msinfo32 and press enter and it will be displayed in the Summary page.

If you have the latest then it won't reinstall it so you will need to Google for how to reset the BIOS for your make and model of computer as they can get screwed up occasionally.

Boggin · « **Reply #37 on:** February 05, 2015, 10:34:43 am »

I assume the Acronis drivers are for the external devices that you use to back up to and if you don't or no longer use Bluetooth devices, that will be why they aren't loaded - the same will go for your Canon printer if it isn't switched on when you boot up.

Xas1953NC · « **Reply #38 on:** February 05, 2015, 11:07:41 am »

Hello Boggin, yes you are right. I switched off Bluetooth because of expiring and I use cable connexion when using Mobileedit for my phone stuff. I have also just checked device manager even though I have on previous occasions and all ok. I use Chemtables free prog to disable particular stuff I do not want active and that includes the Acer's own stuff as I do not use it. There is nothing I can think of that installation wise that has coincided with the startup problems occuring. I have slimdfrivers free installed and although it does list stuff it says need to be updated I am loathe to do so, not knowing the source of downloads.

Boggin · « **Reply #39 on:** February 05, 2015, 03:05:16 pm »

I occasionally install Slimdrivers to check if I need updates but go to the driver manufacturers site for the updates as I've noticed that when I've used Slimdrivers to update Network drivers, I still have what I had before the update.

Does Slimdrivers list any Controllers as needing updating ? these are either Chipset or Video driver related.

When Windows has problems loading drivers it's either Chipset or BIOS related.

If you find an updated BIOS version and you are using a laptop, you must install the battery as well as AC to prevent any loss of power during the upgrade as that will brick the computer.

Xas1953NC · « **Reply #40 on:** February 05, 2015, 03:22:37 pm »

Yes it does. SlimDrivers shows a total of 12 various updates. Driver Identifier shows 17! My Desktop computer is an Acer Aspire M5201 bought in 2008. I went to the Acer Update site where it indicated Realtek 6.0.1.5591 update but I could not pull it down.

Boggin · « **Reply #41 on:** February 05, 2015, 04:30:33 pm »

Do you have all of your Windows Updates installed, including SP2 ?

That could be an older audio driver to what you have installed, but I don't think it's a problem with the actual Realtek Audio device - Windows is unable to load that and the Nvidia drivers.

You can try the audio driver download from http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false but I don't think it will make much difference.

Xas1953NC · « **Reply #42 on:** February 05, 2015, 04:42:29 pm »

Yes, updates and SP2 installed.

Shane · « **Reply #43 on:** February 06, 2015, 01:35:01 pm »

Actually you dont need the vista cd to do the memory test. When that computer is first turned on start hitting the F8 button repeatedly until you see the Windows boot manager, when it comes up you can hit the tab key to go down to memory diagnostics and then hit enter and you will get a screen like I attached.

I did this with vista in vmware to confirm and get the screen shot so you would know what to look for

Shane

Xas1953NC · « **Reply #44 on:** February 06, 2015, 01:50:37 pm »

Hello Shane, that is the screen I got when I did the memory test but I could not find any log file at the end of the test.

Shane · « **Reply #45 on:** February 06, 2015, 01:54:09 pm »

It will be in the event viewer, this is for 7 but it is the same on vista

http://www.sevenforums.com/tutorials/95368-memory-diagnostics-tool-read-event-viewer-log.html

Shane

Xas1953NC · « **Reply #46 on:** February 06, 2015, 01:59:02 pm »

Thanks Shane, I will check on it.

Xas1953NC · « **Reply #47 on:** February 07, 2015, 04:42:50 pm »

I have just done a memory diagnostic. There was no screen info to say there were any problems. On the resulting auto restart there was no indication on the taskbar of the results. I then follwed the instructions as per Shane's link. The section that said right click on the System link showed the resuling panel but the Find was greyed out. I left clicked on the the System link and the resulting panel showed the Find link as active. I could not copy and paste the MemoryDiagnostics-Results as there was'nt one showing.

Xas1953NC · « **Reply #48 on:** February 07, 2015, 05:03:24 pm »

I did a search in Windows and found this file but it is dated 2011. Microsoft-Windows-MemoryDiagnostics-Results%4Debug.evtx. Another 2 items I found were in the Problems and Solutions section and these are dated at the time I did the Memory test. Here are the screen grabs.

Xas1953NC · « **Reply #49 on:** February 07, 2015, 05:46:10 pm »

I have just looked at the shutting down and startup performance logs. Could the resulting problems thus incurred caused the loss of the MemoryDiagnostic-Results log? Here is the zipfile results.