I ran the repair in safe mode and all seems well. It did not fix the error, if it was an error, but Microsoft Answer Desk asked that I run tweak and PC Scan and repair and when they ran it, they did not get into safe mode nor did they do the clean boot or disable the virus. I worked on it and am satisfied it ran correctly....We were trying to fix something in Word 2013 and excel 2013 when they launch there is an error says the command could not be sent and when trying to rename/new directory within the program, things crash. The repair did not fix them, but you alerted me to some other items I was not aware of and I thank you for that and will send $30.00. Its well worth twice that much. I suspect this is not an error your program is designed to fix.