I got the information that TRO is filed against OMG. I run a windows 7 all in one made by Toshiba. I had to install a store bought copy of 7 because the twice obtained restore discs Toshiba sent me would not install and they tried to say it must be a hardware problem. Gathering the correct drivers was really hard because they would install but have resource conflicts. The worst problem was some little point flicker on the touch screen that seemed like a moth or nat kept hitting the screen. I would wake up with 50 to 100 screens, apps, icons and who know what else. The computer was daunting.
I heard about OMG with good recommendations as remote service, in the US, and paid there tech support, and lots of their programs. They had my computer running in 3 days, several techs worked on it and kept me informed either on the screen or if I did not see it they called me. I used remote support on more time in November and my session was left unfinished. Many of their open programs were on the screen. Yours was one of them.
I am attempting to get all of the items I bought from them removed and it is not going well at all. When I am successful it comes with surprises like a nosey browser kidnapper. Any time I try to go to a website for technical info it won't let me open it. It is glad to open my email, I won't be doing that. The worst thing they did was install some Windows 8 features like Defender (7 uses security essentials) and I suspect but can't be sure, my Windows update is the version for 8.1. Windows update is dysfunctional with all the recommended fixes. Security Essential will scan but not register itself as my virus program.
My goal is to remove all this stuff and then do some down to earth research to hire another company to keep my machine up. But I won't do it now.
Since you and your software are the reason they did any real fixes I suspect can you create something to undue what they have in my machine. I like it because I switch back and forth between a TV and a computer.
Oh they also disabled any touch screen features. I should have had my PC physically fixed but I am way out in the desert and "ahem" scarey pickins.
I have not restarted the software that they installed of yours because I think they had a log in. First Toshiba burnt me, (those restore discs were $35 each). They stopped during the format usually. Sector issues me thinks.
Sorry you got ripped off. Hopefully their Vast Corporations Inc or whatever they are, will have to pay for damages to all.
Christy
I'll donate eventually but your advertisement got me for close to $70 so I kinda did it in a round about way.