Author Topic: I don't speak computer..........omg.....help.............. (Read 32754 times)

Shane · « **Reply #25 on:** November 21, 2014, 01:33:37 pm »

Actually this can be a good thing, now we can find out what caused the blue screen

Download and run a program called who crashed
http://www.majorgeeks.com/files/details/whocrashed_free_home_edition.html

It will tell you what it was that caused the blue screen. Let me know what it says.

Shane

jmhoesch · « **Reply #26 on:** November 21, 2014, 01:43:33 pm »

I copied and pasted that into the prompt after the sfc scan and nothing happened. Where do I go to retrieve it?

Shane · « **Reply #27 on:** November 21, 2014, 01:45:25 pm »

On the C:\ drive, what did the whocrashed program have to say?

Shane

jmhoesch · « **Reply #28 on:** November 21, 2014, 01:55:13 pm »

I went to that website and downloaded the reimage repair tool and wow!! 28 programs have stability issues.
windows damage is medium. What do I do now?? Hit repair???

Shane · « **Reply #29 on:** November 21, 2014, 01:56:37 pm »

Why did you download that? That was an advertisement, I wanted you to download the whocrashed program, not reimage

Shane

jmhoesch · « **Reply #30 on:** November 21, 2014, 01:59:57 pm »

o crap, really?? There are a bunch of things to download on there. want me to forget the other thing?? and download the whocrashed then?

Shane · « **Reply #31 on:** November 21, 2014, 02:01:32 pm »

Correct, you will see majorgeeks has their own download buttons

Here is a direct download link instead.
http://www.resplendence.com/download/whocrashedSetup.exe

Shane

jmhoesch · « **Reply #32 on:** November 21, 2014, 02:07:48 pm »

Ok, well let me get that download off my computer, then I will download your thing..............I'm getting a migraine. lol

jmhoesch · « **Reply #33 on:** November 21, 2014, 02:14:51 pm »

Ok..........um.........this is what the crash thingy said. : Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

No valid crash dumps have been found on your computer

Now what?

Shane · « **Reply #34 on:** November 21, 2014, 02:24:00 pm »

Did you click the analyze button up top?

Shane

jmhoesch · « **Reply #35 on:** November 21, 2014, 02:25:35 pm »

Yes, what I wrote is what I copied from the analysis. now what? lol

Shane · « **Reply #36 on:** November 21, 2014, 02:29:20 pm »

Alright, this is going ot be faster if I take a look at it lol

email me, I will teamviewer into you and take a look

My email is shane at tweaking.com

Shane

jmhoesch · « **Reply #37 on:** November 21, 2014, 02:32:06 pm »

What's your email address? Also, how can you look into my computer?

Shane · « **Reply #38 on:** November 21, 2014, 02:34:20 pm »

I dont type out my full email so spam bots do get it, you know the right format a email address is, replace the "at" with @ lol

shane at tweaking.com

And I will use teamviewer to log into to you, dont worry i will give you want you need when I get your email

Shane