Error 0x80070002 won't update apps win 8

[GMO123]

in regedit, hkey_local_machine/software/Microsoft/windows/windowsnt/current version/profilelist/s-1-5-21 - etc.
There are two entiries.
One has profileimagepath c?users/g_m etc.
There is such a file. It exists.

The 2nd entry for profileimagePath has c:/Users/updatususer

This folder does not exist.

Should I create it or should this be something else?

Or does it matter? Is it important?

Thank you.

[GMO123]

Perhaps this is significant: Security UserID="S-1-5-18" />

In regedit/profilelist s-1-5-18, profimagepath %systemroot%\system32\config\systemprofile

[Boggin]

This article may help with Event ID 1508 http://kb.monitorware.com/kbeventdb-detail-id-6830.html although the elevated command is whoami /user without the /sid bit, but entering whoami /? will display this command's switches.

[GMO123]

Thank you.

"SystemEventlog Source:Userenv Event ID:1508Full Description:Windows was unable to load the registry. This is often caused by insufficient memory or insufficient security rights. More Informations:From a newsgroup post: "These error logs indicate that the user profiles in your server are either corrupted, or are not properly configured. Suggestion 1: This can happen if some users’ ProfileImagePath registries are duplicated with other users' ProfileImagePath. To resolve the issue, perform the following steps: 1. Run "WHOAMI /USER /SID" to determine the users’ correct SID. If you do not have the whoami command tool, you can download and install it from the link below. Note: By default, it will install to the C:\Program files\Resource Kit folder. To run it, go to a command prompt and change the path to C:\Program Files\Resource Kit. Then type "whoami /USER /SID" (without quotes) and press Enter. It should display the current users’ name and SID. 2. Check the ProfileImagePath value under the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\. Note down this ProfileImagePath value. 3. Check the other ProfileList\ keys for matching ProfileImagePath values and deleted those keys. Note: Please make sure you have backed up the registry key before you delete them. 4. Test and see if the problem is fixed. Did you manually move your users' profiles to another drive? If you have moved the Documents and Settings folder, it will lead to the issue. Microsoft does not support moving the Documents and Settings folder in Windows Server 2003 or Windows XP to another drive. Suggestion 2: If the issue persists, I suggest that you create a new user and then copy the user profile. When copying, the following files should be excluded: - Ntuser.dat - Ntuser.dat.log - Ntuser.ini. "

The SID points to 'Test2' which I used when trying to create a 2nd account.

3. Check the other ProfileList\ keys for matching ProfileImagePath values and deleted those keys. "
I presume 'deleted' should be 'delete'.


I'm unsure what this all means.

1) I get the SID, which I've done.
2) I check the profile path.
3) If there are duplicates the same as 2) then delete them (doing a backup first)

 
I'll try it and see what happens but I should not be using 'test2' as my SID I believe because I only created it to test a 2nd account to find out if using a 2nd local account would solve the problem, and I only created it a couple days ago.

Thank you.

[GMO123]

Unfortunately I didn't find any duplicate file paths. But there is a 2nd key in the SID Profile list S-1-5-21.
The profileImagepath is C:users/updatusUser. But that doesn't exist.

I have no memory of moving the Documents and Settings folder. Everything is all on drive C.
However I did partition derive C once, but I later removed that partition. I wonder if that somehow caused the problem.

[GMO123]

How do I backup my registry?
I might try deleting the entry with updatusUser.

Thanks.

[GMO123]

How do I backup my registry?
I might try deleting the entry with updatusUser.

Thanks.

I deleted it but I still have the same problem. same error code.

This is frustrating.

[Boggin]

The easiest way to back up your registry is to create a restore point, but don't make any further changes as Shane will now have a lot more to go on to find a resolution for you as this is now beyond my realms.

[GMO123]

I tried running the Tweaking repair in safe mode but unfortunately I got the same error.

I backed up my registry and created a restore point.

[GMO123]

I tried a Troubleshoot/Advanced Options from PC Settings/General/Advanced Startup

and I got this error:


Startup Repair diagnosis and repair log
---------------------------
Last successful boot time: ‎10/‎27/‎2014 11:36:07 AM (GMT)
Number of repair attempts: 1

Root cause found:
---------------------------
Unspecified changes to system configuration might have caused the problem.

Repair action: System files integrity check and repair
Result: Failed. Error code =  0x490

[Boggin]

Given the changes you've already made, unless Shane advises differently - it may be time for a repair install http://www.eightforums.com/tutorials/26095-repair-install-windows-8-a.html

[GMO123]

Given the changes you've already made, unless Shane advises differently - it may be time for a repair install http://www.eightforums.com/tutorials/26095-repair-install-windows-8-a.html

I don't entirely understand the instructions.

In step 4 "•If you have Windows 8 installed, then you must use a Windows 8 DVD/USB.".

I don't have a Win 8 DVD/USB because Win 8 came pre-installed on my PC laptop.

[GMO123]

Given the changes you've already made, unless Shane advises differently - it may be time for a repair install http://www.eightforums.com/tutorials/26095-repair-install-windows-8-a.html

I don't entirely understand the instructions.

In step 4 "•If you have Windows 8 installed, then you must use a Windows 8 DVD/USB.".

I don't have a Win 8 DVD/USB because Win 8 came pre-installed on my PC laptop.

•.Looking into it a bit further, I think I create it here "•If you have 64-bit Windows 8 installed, then you can only use a 64-bit Windows 8 DVD/USB."

[Shane]

Sorry for the late reply guys. Lots of posts to read through. My mother in law just past away this morning and I have been keeping my wife and daughters calm.

So I didnt have the time to read through all the posts, but a repair install is a good idea. But you will need a Windows 8.1 install disk to do it, which you can grab off the net. Do you have the cd or do you need a download link to it?

Shane

[Boggin]

@ Shane - Very sorry to hear of your sad recent loss.

My condolences to you and your family.

@ GMO123 - Using the blue hyperlinks in the tutorial will take you from how to create a bootable ISO to the actual hyperlinks to download the relevant Win 8.0 ISO with a workaround to use a generic key if needed.

An alternative to the repair install is the Refresh or Reset but you could still need an install disk if it needs to replace missing files, but with an OEM machine that came with Win 8/8.1 - they will have a Recovery partition to factory reset the machine to an out of the box condition (for which you don't need an install disk), but you will need to back up your personal stuff as you would also need to do for the Refresh (as a safeguard) or the Reset and as this article explains, you will need to reinstall your desktop programs.

http://www.howtogeek.com/132428/everything-you-need-to-know-about-refreshing-and-resetting-your-windows-8-pc/

The hyperlinks in the article will take you to the How tos for the required operations if you need them.

[Shane]

@ Shane - Very sorry to hear of your sad recent loss.

My condolences to you and your family.

Thanks. I am trying to keep posts answer but I wont be on much until next monday.

Shane

[GMO123]

@ Shane - Very sorry to hear of your sad recent loss.

My condolences to you and your family.

Thanks. I am trying to keep posts answer but I wont be on much until next monday.

Shane

\\

My condolences also.