I do not have a non-Microsoft antivirus on the computer at this time. I did at one time, but not now. Only the "regular" Microsoft stuff is running.
How does it work in Safe Mode? As near as I can see, pretty much the same as it does any other time. It will not restart. But , in Safe Mode, it will not shut down either. I used Safe Mode with Internet Connection. I opened Firefox, the CPU went to 100% and stayed there until I closed it. Without anything running, it appears good ... CPU - 2%, Memory - 22%, Network - 0% with 25 or 26 processes and services running. With Firefox running, CPU - 100%, Memory - 38%, Network - varies between 2% and 4%, but never more than 4% with 31 processes and services running.
So. It looks like it is a hardware problem. After running test after test, can I assume it is not the hard drive? It is a SMART drive, all is well, and it never goes over 104 degrees F, and is usually in themid 90's. On the hottest day, when the room is 80+ degrees, the hard drive stays right at 100 F, give or take a few degrees.
I am running a USB trackball, a USB wireless keyboard, a USB printer, and a pair of USB Bose speakers, and a USB Bluetooth dongle, all of them on the back side. One USB port is empty on the back, and two are empty on the front.
However ... I have something called TV2000 installed .... it is an analog TV tuner ... no good any more ... I just unplugged the power to it but never took it out of the case. Software for it has been removed for some time.
I checked Device Driver and fount two things ... it shows an alert for an "Unknown PCI Device". It is so unknown that even I don't remember what it was . However, it has been disabled for some time.
The second item is the Bluetooth Dongle and it has an alert also. It was not disabled, so I took the first step and disabled it. I'll see what happens next.
That's where I am today. And, the F-1 race in Austria is tomorrow morning. Wish me luck.
John