Author Topic: locked out cant sign in to my laptop  (Read 9415 times)

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Offline johnnyvegas

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locked out cant sign in to my laptop
« on: May 15, 2014, 11:07:04 am »
after running windows repair and after the re start i go to put my psssword in and i get this: "The User Profile Service service failed the sign-in,User profile cannot be loaded" and an OK check box. im locked out what is this? Please help....i dont have a clue on what to do. thank you.

Offline Shane

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Re: locked out cant sign in to my laptop
« Reply #1 on: May 15, 2014, 12:31:08 pm »
I havent seen that happen before after running my repairs. Did you do a registry backup before you ran the repairs?

Also boot into safe mode and log in as administrator and see if you are able to login :wink:

Shane

Offline johnnyvegas

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Re: locked out cant sign in to my laptop
« Reply #2 on: May 15, 2014, 03:29:50 pm »
yes...i did everything it asked me to do...i followed your directions to the T. i dont know anything tech wise about computers so i made sure i did everything and in order. could it be because i ran it twice because aftet the first time i lost my recycle bin.im going to try re booting in safe mode and i will get back to you. thanx shane for getting back to me so quickly.

Offline Shane

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Re: locked out cant sign in to my laptop
« Reply #3 on: May 15, 2014, 07:56:46 pm »
That problem shouldnt of happened no matter how many times you ran the repairs. I test all the repairs on a fresh install of each version of Windows :-)

If all else fails we can do a restore back to before the repairs where done if you did a system restore or a registry backup before the repairs. There must be something different on your system that triggered this. I would love to find out what it was so I can put in a fix for it :-)

Shane

Offline jraju

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Re: locked out cant sign in to my laptop
« Reply #4 on: May 16, 2014, 09:02:32 pm »
Hi, The windows repair did not do anything with regard to log in.
                     
                  When you power on just tap f8 to go to Safe Mode.
                    Then select the command prompt in the menu.
                     In the command prompt type rstrui.exe
                       You get the System restore
                              There you select the restore point, by clicking more restore points tab.
                                 Select a System restore point to a day, before the creation of all repairs restore point or when there was no problem. Allow system restore
                     
« Last Edit: May 16, 2014, 09:08:32 pm by jraju »
The Bottom line is "Check your hardware first if it supports the task you try".