Author Topic: Newer versions of All-In-One with Windows 7 not working (Read 12547 times)

fabrikator · « **on:** April 30, 2014, 02:05:59 pm »

I have been an XP Pro user for 10 years, using the All-In-One flawlessly since it's creation. I recently upgraded to a new PC with Windows 7 PRO. The problem is that NONE of the All-In-One versions ABOVE 2.0.1 will run on this PC. If it were XP, I could probably figure it out, but I am not yet familiar enough with Win7's "workings" to do so. There is also one other set of apps, CyberLinks' PhotoDirector 3, 4, and 5 that also will not run on this PC, and even the Windows Photo Gallery will not run in Win7 mode, only Vista and below. The reg & file permissions fixes on All-In-One v2.0.1 don't fix this. This is above my "pay grade". I rarely post in forums but I need EXPERT help on this.
Any advice will be GREATLY APPRECIATED. I am attaching a DxDiag.txt log file so you can see my PC specs.

Many Thanks,

Bill

Shane · « **Reply #1 on:** April 30, 2014, 02:23:57 pm »

What happens when you run my Windows Repair tool? Make sure to get v2.7.1 and take a screen shot if you can if the program opens.

Let me know exactly what you mean when you say it wont run, as it the program doesnt even open, or none of the repairs are running but the program is open.

Shane

fabrikator · « **Reply #2 on:** April 30, 2014, 05:38:28 pm »

What I mean is ANY version of "Windows Repair (All-In-One)" ABOVE v2.0.1 will not OPEN.

I will try the "Windows Repair" only and see what happens.

I'll be back tomorrow with my findings.

Thanks,

Bill

Shane · « **Reply #3 on:** April 30, 2014, 05:43:04 pm »

Let me know what you find

If no window pops up at all make sure to check the task manager to see if it is running. if it isnt go check the event viewer to see if a crash is reported. I wonder if you have DEP set to enabled and the policy on the system wont let apps opt out of it, which which does opt out of it because of all the custom controls in the program. if that is the case you just have to add the exe to the DEP list to allow it

Have a good night!

Shane

fabrikator · « **Reply #4 on:** May 01, 2014, 11:21:24 am »

Thanks for the reply and the tips, Shane, but now I'm a bit confused.

You say to check the Task Manager and see if it is running .... do you mean the Task Manager running or the All-In-One program running ??

And you lost me completely on the DEP ... can you "enlighten" me about this DEP ?

I will go look into these tips and I will reply back ASAP.

Thanks,

Bill

madhouserevival · « **Reply #5 on:** May 01, 2014, 11:36:57 am »

He means when you try to run it, then check Windows Task Manger to see if it's running. I've had this sort of thing happen to me countless times and it's always some system tweak I'd done (my own, not his) that messed things up.

Shane · « **Reply #6 on:** May 01, 2014, 11:39:26 am »

Open task manager, go to the processes tab and see if the exe of the program is in there

For DEP, go to the start button, right click on computer, click on properties. When that opens click on advanced system settings on the left.

On the advanced tab you will see a performance section, click on settings there. When that opens you will see a data execution prevent tab, that is DEP, take a screen shot of that tab for me

Shane

fabrikator · « **Reply #7 on:** May 02, 2014, 08:47:44 pm »

OK guys, THANKS for all the tips and help, but I decided to reformat and I'm re-installing programs now. The Windows Photo Gallery that was doing the same before as All-In-One is now working fine. I think whoever originally installed the OS at Lenovo corrupted the registry.

I'll be back to report my progress.

Thanks,

Bill

Shane · « **Reply #8 on:** May 03, 2014, 11:45:56 am »

Cool beans

Shane