I just got home from inspecting Sherry's computer and I can report that the patient is no better after fiddling with it for a couple hours. It seems like it is always waiting for something, no matter what I tried to do. Both sizes of green round circles pop up all the time. They just come and go and nothing happens. I can shake the computer "loose" with a quick Con-Alt-Del but all that does is present the same problem over again. I ran all of your stuff. I ran System Mechanic. I ran her Dell Discovery stuff and some fix-it stuff from Dell.Nothing changes. Lots of "...not responding," "... not connecting," and "can't find the server for ...". It looks really funny to see that it can't find the server for "google.com". I ran your Mr. Big and it took over an hour to complete. At the 15.01 minute mark, I went to change from "repair info" to "the log" and ... BANG ... it froze up, gave me the White Screen of Death and the bigger green circle and then just sat there. Con-Alt-Del made it get up and go, it finished fine. And, as I said, nothing yet has turned up any kind of a problem. All the hardware has been DELL checked twice.
So, there you have it. I sent myself copies of all of the printable results and, when I got home, I started to go through them all. I did find something that made me smile. Her computer has only 750MB of Memory. There are four docks, and she has two 125s and two 250s. So, I am going to nose around eBay tonight and see what I can find. I very quickly found a pair of 500s for $45 and I would have bought them if they were anywhere else in the world other than Hong Kong or China. I have already contributed enough to the Chinese economy and so I think I will just not do that anymore. I will take a good long look in a few minutes.
That's it from southern Indiana, the Duck Dynasty capital of the world. That junkyard, by the way, is literally a 15 or 20 minute drive from my front door. I have to admit that those guys are about as real as they can be ... and, there are lots and lots more of them in case you want to come and visit. I went out "to the forest" for a 4th of July picnic two years ago. There was a huge cast iron pot hanging over a wood fire and I still don't know for sure exactly what went in it, but it sure was good. Home made biscuits, a scoop of stuff from that pot and some homemade "lemonaid"... all of it as good as you might have heard it is. I was told later, but third hand, that it probably was rabbit, squirrel, possum and deer, half a dozen different kinds of veggies. two bottles of homemade "wine" and two more of homemade beer, a half dozen lemons, some mystery spices (sure) and a bar of dark chocolate. After we all had enough to eat, we watched our host show off his new pistol by shooting the lights out in his pole barn. Eight shots, eight light bulbs and 8 holes in the roof. But, easy to fix, I heard.
How did I get off on that? Maybe I need more sleep.
JW