Author Topic: hijackthis tool unable to fix this (Read 19178 times)

Gamezertruth · « **on:** February 07, 2014, 08:57:17 pm »

i have just now to run hijackthis tool and i got some problem and i don’t know how to fix?

hijackthis tool unable to fix this

Shane · « **Reply #1 on:** February 10, 2014, 11:18:30 am »

Ok, Did you follow the advise it gave you to remove it? It gave you 2 options and links that it says can remove it for you.

Shane

Gamezertruth · « **Reply #2 on:** February 10, 2014, 05:16:51 pm »

There is no advice from anyone but I got a Windows system damage, and had a security software detect 'some HotShield program files as a malware !
and running hijackthis isn’t unable to kill this Startup Item so can you help with?

So I had to try to clean my system using several programs and tools, however, I myself was trying to clean up my computer but got a damage system (blue screen - computer is unable to boot), which I had to restore my system to a previous restore point, and here big thanks for you Shane and also for subs and each of you to develop the best software ever!

shane Do you think it's a bug in the hijackthis ?

Gamezertruth · « **Reply #3 on:** February 10, 2014, 07:03:33 pm »

If you mean to follow the advice in the message (screenshot) in the attachments? Showing the links, etc., then I am download the repair tool, but I do not even know how to use this tool in the right way! Lol

have a look http://www.cexx.org/lspfix.htm

Shane · « **Reply #4 on:** February 11, 2014, 10:00:47 am »

Dont know, never used the tool myself.

Shane

Gamezertruth · « **Reply #5 on:** February 11, 2014, 11:04:54 am »

Then any other solutions?

Shane · « **Reply #6 on:** February 11, 2014, 11:06:45 am »

Did you see if malewarebytes anti rootkit or combofix could get rid of it?

Shane

Gamezertruth · « **Reply #7 on:** February 11, 2014, 11:10:26 am »

No, Do I need to run both programs?

Shane · « **Reply #8 on:** February 11, 2014, 11:13:08 am »

Try the anit root kit first

http://www.malwarebytes.org/antirootkit/

Shane

Gamezertruth · « **Reply #9 on:** February 11, 2014, 12:20:56 pm »

Quote from: Shane on February 11, 2014, 11:13:08 am

Try the anit root kit first

http://www.malwarebytes.org/antirootkit/

Shane

scan finished: no malware found!

Gamezertruth · « **Reply #10 on:** February 12, 2014, 12:45:43 pm »

what next?

Shane · « **Reply #11 on:** February 12, 2014, 01:55:15 pm »

You can try combofix and see if it can do the job. If not you are going to need to try that tool, but I havent used it before so i cant help on that one

Shane

Gamezertruth · « **Reply #12 on:** February 12, 2014, 04:37:36 pm »

OK

Gamezertruth · « **Reply #13 on:** February 12, 2014, 11:34:57 pm »

Quote from: Shane on February 12, 2014, 01:55:15 pm

You can try combofix and see if it can do the job. If not you are going to need to try that tool, but I havent used it before so i cant help on that one

Shane

combofix Found infected dll files and restore those files and now i don’t want to use this tool!

Shane · « **Reply #14 on:** February 13, 2014, 09:58:38 pm »

Good to hear combofix got it for you

Shane

Gamezertruth · « **Reply #15 on:** February 20, 2014, 06:48:54 pm »

combofix Found infected dll files But this does not mean that my problem has been solved yet ! In fact, I still need help with this! But what I mean, I do not need to use this tool because of the wrong use of this tool will cause problems with internet connection!

so i need help

Shane · « **Reply #16 on:** February 21, 2014, 12:01:46 pm »

So did combo fix the problem or not?

Shane

Gamezertruth · « **Reply #17 on:** February 21, 2014, 03:22:20 pm »

Quote from: Shane on February 21, 2014, 12:01:46 pm

So did combo fix the problem or not?

Shane

no

Rick · « **Reply #18 on:** February 23, 2014, 10:46:58 am »

when this happens, i use an older version called autoruns by sysinternals

be careful with it though...