This operation requires an interactive window station

[Michael Cervantes]

My sound stopped, I found out that the sound driver were showing problem, I uninstall and try to reinstall, but It doesn’t, driver property shows the follow message.

“This operation requires an interactive window station.”

On top of it I have four updates in Windows Update, that don’t want to install including IE 10.

I found a solution in internet that is to reinstall Windows 7 64 bit that is what I am running, but the problem is that I have to reinstall all my applications, and I don’t want to be reinstalling on and on.

[Rick]

Hi,

Step one;
Unistall from device manager, be sure check the box that says software too.. then, it a good idea to simply restart the machine..

Step two;
Did you check to be sure you have the latest drives and software from the mfrs website?

failing that, there are other choices...

[Michael Cervantes]

Yes, I did uninstalled several times from Device Manager, but there isn't an option for software too.

Yes, I use latest driver from manufacturer, and also I let Windows to search, in both cases it fail and the message about the interactive window station shows.

Thanks for your time and attention.

[Rick]

Do you have the sound software?

Can you check the Identification in the device manager? research the actual device mfr?

Restart in safe mode and try a re-install

References:
It appears that the Windows is trying to load the generic drivers for the sound. I suggest that you install the drivers for the sound using the CD that you would have received with the sound device or login to the manufacturer’s website and then download the exact drivers and download the same.

Try a re-install...

[Michael Cervantes]

Rick that is not the problem I bought a new sound card and it doesn't installed also.

Yes, I tried on Save Mode too.

I think that the problem is due to some security change made by Windows Update or IE10 that doesn't want to install also.

[Rick]

You are probably right, but I do not know, I am not their... I am just a rookie

There are several websites that provide registry edits to prevent the use of devices.
I have posted some here in other posts; your welcome search through my posts to find them.

Some are very malicious actually!

you could believe it or not riply, search; how to disable the sound card from the registry!

have you disabled and unistalled in device manager any HDMI/HD sound drivers?
windows services.msc "windows audio enabled?

When I searched, there is only about 10 million resources;

reource this issue?
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\AudioSrv
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wdmaud

Checked the dreaded group policies?
 
But, you might look at;
http://www.soundonsound.com/sos/jan01/articles/pcnotes.htm

http://www.windowsbbs.com/pc-hardware/590-disable-onboard-sound-bios-os-win-xp.html

are you also having trouble with Volume shadow copy service is not working ?

[Shane]

Sorry for my late reply, been slammed.

Have you ran my windows repair tool yet?

Shane

[Michael Cervantes]

Yes Shane, I did run it twice.

[Michael Cervantes]

Thanks Ricks, I read the link you posted but no solution there. Thanks a lot.

[Rick]

Michael, that is quite impossible, that is where the root of the problem is;

if any references too other operating systems, open the registry and compare!

Is your sound card compatible with your system?

tell me, who is the mfr? the model number etc, what system your try to install on;
please tell us/me the windows edition;
if PCI, try a different slot too or swap one of your other pci cards...
is legacy support enebled in bios?

are you also having trouble with Volume shadow copy service is not working?
yes, no or I do not know...
please check it, there is some cases where they are related

[Michael Cervantes]

Ricks my sound card is integrated in the motherboard, and it has been working without problem since a build this machine. Under the possibility that the sound were broke, I bought a new sound card and the system don't let me install the new sound card drivers same problem with two different sound cards. There is a many people in internet posting same problem with different devices, the comun denominator is the message about the interactive window station that the operation requires. The users that has solve the problem are those that reinstalled Windows, but I don't want to do that, because if the same problem show ups I will be to be installing on and on, my system have many big applications, I am a graphic designer, and it will take me a lot of time to install, run updates, etc.

Thanks a lot for your help.

[Rick]

I remember some issues;

One Try install the latest realtek soundrivers, please google it ok. little busy to search the website now.
they usually solved the problems their
http://www.realtek.com.tw/faqs/faqsView.aspx?Langid=1&PFid=6&Level=3

I still can see that it can only be a registry key that is giving you the real trouble in this case.
services.msc  stop and start the service check that all audio are started, some systems have HD seperaterly listed
start that too

Unfortunately, I never researched the audio registry keys; I always used realtek drivers...
I agree, lets not re-install Windows, lets just find what registry key is disabled, have you had a search here?

search google; how to disable my sound device, look for websites that refer to the registry "use the term "disable", that is your problem now, if you say "fix", nothing will happen!

???????????????????????????????????????????????
http://www.wikihow.com/Disable-Onboard-Sound
http://kb.esi-audio.com/?goto=KB00040EN

http://computerstepbystep.com/download.html
maybe download this program, see if it is useful tool.

Another website suggests too;
Goto
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\MMDevices\
right click on "MMDevices" select permissions, click add then click advance and then click on "Find Now" then you'll have the list select "Everyone" click OK twice and select Everyone at Groups or usernames box and be sure to select Full Control and Read means both are ticked...
 
then do this again for this HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\MMDevices\Audio\Render

????????????????????????????????
Has your registry key been deleted?

Does your sound device show up?

Hope you get this; I will test it later myself
http://emcosoftware.com/network-software-scanner

???????????????????????????????????????
Is the sound volume have a red stop over it,
it the sound turned all the way down in another device? "for example online movies"

????????????????????????????????????????
has someone decided your too loud?
is your system setup to accept remote commands?
has someone done this too you?
HKLM\SYSTEM\currentcontrolset\services\audiosrv /v start /t
REG_DWord /d 4 /f

the program code is here
www.nirsoft.net/utils/nircmd.zip

WARNING: if you delete the sndvol32.exe, you will not be able to re-activate it!
????????????????????????????????????????

Search, re-install or reset     sndvol32.exe
www.file.net/process/sndvol32.exe.html

run the free tool to check the sound

this will be the last entry;

www.instant-registry-fixes.org/fixing-sndvol32.exe-problems/
self explanation on the page...

Be sure to DELETE ALL TEMP FILES...

[Shane]

There is one way to make sure it isnt a hardware problem.

Download the Ubuntu live cd
http://www.ubuntu.com/download/desktop

This will let you boot Ubunut linux right off the CD without installing anything. It should auto install the drivers it needs for your sound.

See if your sound works there. If it does then we know for sure it isnt a hardware problem

Shane

[Michael Cervantes]

Shane I know that the hardware is not the problem because I installed a new sound card and Windows didn't installed its drivers also.

I did download ubuntu, and it installed sound drivers without problem, so hardware is fine, the problem is in Windows.

Thanks a lot for your time and attention.

[Shane]

OK good then we can check that off the list. I like to cover all bases

Ok lets check a few other things out. You will have have to forgive me if I ask questions already answered, answering so many post on 2 forums tends to lead to that lol.

On my Windows 7 system I have a gaming keyboard with audio jacks built in. Every time Windows installs the keyboard it puts the audio on the keyboard as the default device and so I get no sound. Lets check a few more things on the list.

1. In the device manager is there a yellow ! on the sound? Can you post a screen shot of the device manager for me. If there is is there any errors with it?
2. Go to Sound in the control panel and open it, on the play back tab get me a screen shot.
3. Make sure the Windows Audio service is running.

Lets go from there

Shane

[Michael Cervantes]

Here are the screen shoots.

Thanks a lot.

[Shane]

To save yourself a god awful amount of time, and I save this as a last resort. Would you mind letting me take a look at it?

We can use teamviewer, you will be on there with me, and I can dig in and find out whats happening. Otherwise I could have you try a hundred things lol.

If you dont want to do that that is fine and we can keep on going.

Otherwise send me an email

shane [at] tweaking [dot] com

I will connect with you and see if I can locate the problem. I only save this as a last resort when a user has tried everything. But I have ran into this with Windows before and it can be a very long thread other wise lol.

Then IF I am able to fix it we can post what the fix was for other users

Shane