The drive is a brand new super drive - burns CD, DVD, +,- , dual layer. WMP and computer recognize the drive as read only cd rom drive. The drive works in another laptop fine. My computer says drivers are up to date and drive is working properly. I can play anything or rip into wmp. When I try and burn in WMP I get the message "connect a burner and restart the player". I cannot burn anything in WMP, Roxio, Real or Nero. When I pull up the CD player properties box, the burning tab in the properties box is missing. Microsoft tried to fix software. After days, they refinded the $$ they charged. Did not fix problem. Toshiba also tried to fix problem. They loaded XP lite on a flash drive and booted the computer from that drive. The burner operated that time. It burned something onto a blank disk but no device could read what was burned. I saw the burn track on the CD and the computer said it had used space. Toshiba said it was not a hardware problem. Also when I put a blank disk in the burner it says that windows cannot read the disk. All types of disks. Even CD data trying to burn a Word document. Deleted drive control panel. Removed and reinstalled drive. Win 7 reinstalled drive again as read only.
